IT Support Manager
6 days ago
Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.
We are currently looking for an IT Support Manager who will be working with Connext's Client in the United States of America.
What's in it for you?
- Competitive compensation
- Perfect Attendance Bonus
- Life insurance
- HMO Insurance
- Great company culture
- 25% Night Differential
- Annual Increase
- Hybrid Setup
What is the job?
The IT Support Manager leads the IT support team in delivering end-user IT services globally, including End User Computing (EUC), IT Asset Management (ITAM), and related processes.
Responsibilities:
• Minimum of five (5) years in IT support or related experience.
• Minimum of three (3) years in a managerial role.
• Drives IT asset management end-to-end (lifecycle, inventory, licensing), plus procurement and vendor management
• Uses IT support/ticketing and procurement platforms; understands software licensing and infrastructure components
• Leads teams and complex projects; applies analytical problem-solving; communicates clearly with stakeholders
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