Client Service Analyst

2 days ago

Bonifacio Global Metro Manila, Philippines Peregrine Full time ₱400,000 - ₱600,000 per year

 Business Unit: Commercial & Investment Bank

 Work Sched: Night

As a Client Service Analyst within our Client Service Team, you will be reporting to a Senior Associate or Manager. Your responsibilities will encompass a range of customer service and relationship management tasks, along with operational controls for a designated client portfolio. You will act as the main service contact for each client in your portfolio, which may include operating transactional accounts and complex treasury products.

Required qualifications, skills, and capabilities:

 Fresh graduates with exemplary educational records are welcome.

 Communications Skills: Excellent communication skills both written and verbal.

 Problem-Solving and Customer Focus: Strong analytical skills to effectively

address client issues and commit to exceptional service and client satisfaction

 Attention to Detail: Ensure accuracy and compliance with policies.

 Team Collaboration and Adaptability: Work effectively with cross-functional teams

and thrive in a fast-paced, dynamic environment.

 Risk Management: Identify and mitigate potential risks.

 Technical Aptitude and PC Proficiency: Ability to quickly learn and adapt to new

technologies. Proficient in PC skills, including Word, Excel, and PowerPoint, for

effective communication and presentation. We encourage candidates eager to

enhance their digital literacy and adapt new tools.

 Time Management: Prioritize tasks and meet deadlines efficiently.

 Professionalism: Maintain integrity in all interactions.

 Continuous Improvement: Proactively seek process improvements and innovation.

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