Technical Support Engineer

6 hours ago

Manila Central Post Office P, Philippines Xymbolic IT Solution Provider Corporation Full time ₱30,000 - ₱60,000 per year

JOB SUMMARY

A Technical Support Engineer, also known as an IT support engineer, helps in resolving technical issues within different components of computer systems, such as software, hardware, and other network-related IT related problems.

DUTIES & RESPONSIBILITIES

1. Diagnose and troubleshoot technical issues

2. Install and configure computer systems and applications.

3. Ask customers targeted questions to quickly understand the root of the problem.

4. Respond to customer inquiries and assist in troubleshooting and resolving challenges.

5. Track computer system issues through to resolution, within agreed time limits

6. Talk clients through a series of actions, either via phone, email, or chat, until they have solved a technical issue.

7. Act as the initial point of contact for all computer and system related concerns from clients or other employees

8. Properly escalate unresolved issues to appropriate internal teams (e.g., software developers)

9. Provide prompt and accurate feedback to customers.

10. Refer to internal database or external resources to provide accurate tech solutions.

11. Ensure all issues are properly logged.

12. Prioritize and manage several open issues at one time.

13. Follow up with clients to ensure their IT systems are fully functional after troubleshooting.

14. Prepare accurate and timely reports.

15. Document technical knowledge in the form of notes and manuals

Job Type: Full-time

Ability to commute/relocate:

  • Manila Central Post Office 1090 P00: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

  • Technical Support Engineer

    2 days ago

    Pasig Central Post Office P, Philippines ACTIONLAB IT SERVICES PHIL. CORP. Full time ₱180,000 - ₱360,000 per year

    We are ActionLabsWe offer Managed Services, Technology Solutions, Infrastructure Solutions, Maintenance Services, Call Center Services, Enterprise Solution Services and is now the leading Authorized Service Partner (ASP) of different well-known global brands.With more than a decade of experience, trusted technology partners, nationwide presence, and a team...

  • Technical Support Engineer

    2 days ago

    Pasig Central Post Office, Philippines ACTIONLAB IT SERVICES PHIL. CORP. Full time ₱360,000 - ₱720,000 per year

    We are ActionLabsWe offer Managed Services, Technology Solutions, Infrastructure Solutions, Maintenance Services, Call Center Services, Enterprise Solution Services and is now the leading Authorized Service Partner (ASP) of different well-known global brands.With more than a decade of experience, trusted technology partners, nationwide presence, and a team...

  • Technical Support Engineer

    6 hours ago

    Mandaluyong Central Post Office P, Philippines i3 Technologies Corporation Full time ₱240,000 - ₱324,000 per year

    Job ResponsibilitiesProvide help desk support to customers and handle problem escalations.Onsite Installations, testing and commissioning of the Systems (Access Control, Surveillance and Intrusions), FDAS and BGM/PAMaintain service call logs, Activity Report and Status reports of CustomerProvide end-user trainings/Seminars for Security Systems (Access...

  • Technical Engineer

    2 days ago

    Caloocan City Central Post Office P, Philippines OmniFab, Inc. Full time ₱240,000 - ₱360,000 per year

    Candidate must possess at least Bachelor's/College Degree in Engineering (Mechanical), Engineering (Mechatronic/Electromechanical), Engineering (Metal Fabrication/Tool & Die/Welding) or equivalent.At least 2 Year(s) of working experience in the related field is required for this position.Preferably 1-4 Yrs Experienced Employee specialized in Sales -...

  • Technical Service Engineer

    2 days ago

    Valenzuela Post Office P, Philippines LND Signs Corp Full time ₱315,000 - ₱420,000 per year

    We are from LND Sign corp and we are looking for the best in this position.Key Responsibilities:Provide on-site and remote technical support to clients, including troubleshooting, repairs, and maintenance of equipment or systems.Collaborate with the project, design, and production teams to ensure technical requirements are met during installation and...

  • ArchiCAD Specialist

    1 week ago

    Mandaluyong Central Post Office P, Philippines Support Studios Full time ₱30,000 - ₱40,000 per year

    We're Hiring ArchiCAD Specialist / ArchitectLocation: Mandaluyong, Philippines (On-site, office setup)Are you an ArchiCAD specialist or architect with a passion for precision and design excellence? Join our dynamic team and collaborate on global projects. This is your opportunity to bring creativity and technical expertise to impactful designs.What You'll...

  • Technical Support

    1 week ago

    Mandaluyong Central Post Office, Philippines Microgenesis Business System Full time ₱120,000 - ₱180,000 per year

    Provide endpoint technical support (desktops, laptops, POS, MMS, AX, networks, PABX, PABGM, ELV systems).Serve as first-level contact for IT issues and coordinate with vendors for additional support.Log all issues/activities in MISD ticketing system with proper documentation.Diagnose and resolve endpoint and connectivity issues (LAN, WLAN, WAN, VPN,...

  • Technical Support Representative

    2 days ago

    Pasig Central Post Office P, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱432,000 - ₱648,000 per year

    Technical Support Representative26,000 salary offerOpen for 6 mos bpo experienceWilling to start ASAPWilling to work in Bridgetowne, PasigAll virtual process, phonecall interviewJob Types: Full-time, PermanentPay: Php25, Php26,000.00 per monthBenefits:Flexible schedulePaid trainingPay raiseWork Location: In person

  • Technical Sales Engineer

    2 days ago

    Caloocan City Central Post Office P, Philippines EPS Staffing Service Group Inc Full time ₱960,000 per year

    Job Type: Permanent (Full time)Work Arrangement: Fully OnsiteOffice Location: Caloocan City (7th Avenue, Grace Park)Work Schedule: Monday to Saturday, 8:00 AM – 5:00 PM; With flexi time, if needed (especially for fieldwork)Key Qualifications:Bachelor's Degree in Electromechanical Technology / MechanicalMust be a licensed Chemical Engineer, Chemist,...

  • RPA Project Manager

    2 days ago

    Muntinlupa Central Post Office P, Philippines WE SUPPORT INCORPORATED Full time ₱1,920,000 - ₱3,360,000 per year

    Job DescriptionQualificationsMust-HaveBachelor's Degree in IT, Engineering, Business, or related field3–6 years' experience in Project/Program Management for digital or automation initiativesProven experience delivering RPA projects using UiPath, Blue Prism, or Automation AnywhereStrong understanding of:RPA lifecycle & development best practicesBusiness...