Specialist, Financial Systems

POSITION TITLE: Specialist – FINANCIAL SYSTEMS
REPORTING TO: Team Lead, FINANCIAL SYSTEMS
LOCATION: Cebu, Philippines
Summary Description
Dover Business Services (DBS) is looking for a talented Analyst to join our Financial Systems Team as we make the shift to a process ownership model, focused on driving process improvements and automation globally. Reporting to the Financial Systems Lead, the Financial Systems Analyst is responsible in performing system administration support and assistance for period closing activities using the Financial Systems platform. The role may also involve collaboration with internal and external auditors and participation in special projects. This is an exciting opportunity to gain exposure to a diverse portfolio of businesses across the manufacturing industry, and gain cross-functional experience in an entrepreneurial, team oriented-environment.

Essential Responsibilities

• Ticket Resolution & User Support
• Main responsibility will be facilitating assignment and resolution of ServiceNow tickets and user support – including but not limited to user access management, addressing issues from end users, technical support, and guidance.
• Effectively and professionally communicate with users to gather issue details and relay resolutions steps.
• System Maintenance, Enhancements and Ad hoc
• Assists on system enhancement and continuous improvement projects.
• Assist in maintaining database integrity through data validations and reviews.
• Performs routine system maintenance accurately and timely.
• Support ad-hoc requests as appropriate.
• Contribute in standardization and/or process improvement
• Maintain documentation of system processes, reports, and system functionality.
• Creates and updates work instructions and creating additional guides for enhanced user support.
• Provide input to ongoing policy governance and compliance of work instructions and policies.
• Controls Compliance and Security Reviews
• Conducting quarterly user access security reviews of the financial systems by performing central reviews ensuring that users have the appropriate permissions and privileges based on their roles. This involves adding, modifying, or revoking user access as needed.
• Understand process controls and report observations to Financial Systems Lead.

Education And Experience

• Bachelor's degree in Accounting, Finance, Business Administration, Accounting Technology, Financial Information Systems or related fields
• 1-3 years corporate accounting and/or financial analysis experience; understanding of accounting processes coupled with financial systems knowledge preferred.
• Strong aptitude for applications and systems; experience in OneStream, Cadency, Blackline, Longview, PowerBI and/or ticketing tools is an advantage
• Proficient use of MS Office (expert in Excel) and knowledge of MS Power Platform and VBA is an advantage.
• Knowledge on basic coding (Python, ) is an advantage.
• With experience in Oracle system and other ERP systems is an advantage
• Experience on working as a contributor on Project Implementation is an advantage.

Preferred Qualifications

• Excellent interpersonal and communication skills, both written and oral
• Ability to work in a fast paced, high volume environment while remaining organized with strict attention to detail
• Ability to meet deadlines and produce accurate results
• High level of customer focus and ability to maintain a positive attitude at all times
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to prioritize and multi-task in a fast paced environment
• Self-directed, positive and ethical role model able to work with minimal supervision
• Ability to maintain a professional demeanor at all times with customer and coworkers; fully observe Dover's Code of Ethical Conduct, Employee Handbook "Personal Conduct of Employees" policies and ISO Quality System Standards

Company Overview
Dover Business Services empowers Operating Company growth by providing best-in-class operations expertise and services to increase capacity, improve controls and reduce operating costs. Throughout its global service centers, DBS leverages technologies managed by process experts to achieve standardization, simplification and efficiency; and does what is necessary to keep the business running smoothly so the leadership can focus on what is possible and achieve organic growth and margin expansion. A standard, centralized approach in DBS service offerings minimizes risk and supports strategic portfolio management. DBS exists to exploit scale and put best practices in place that reduce Operating company costs and expand margins; Seamless, highly responsive support of Dover Operating company is a top priority. Our standardization, technologies and human capital expertise will provide you with transparent, enhanced information that will support better, faster decision making. DBS enables its Operating companies to focus on Strategy, Core Competencies, Lean & Agile Margin enhancement, and Simplification.

Our Talent Value Proposition is to Empower, Engage, and Elevate our workforce through Best in class Employee Experience in the whole Talent cycle within DBS. We embody the values of COLLABORATIVE ENTREPRENEURIAL SPIRIT, RESPECTS AND VALUES PEOPLE, WINNING THROUGH CUSTOMERS, HIGH ETHICAL STANDARDS, OPENNESS AND TRUST, and EXPECTATIONS FOR RESULTS. And we continue to blaze the trail in providing insightful solutions for our stakeholders. Our culture of Opportunity and Development, Coaching and Collaboration, Continuous Learning, Recognition and Impact, and Results-driven will help us achieve Our Vision of Becoming the provider of choice for our Operating companies and its customers.