Reservations Agent

Reservations Team LeaderLeads the Call Center & Reservations team and reports to the Guest Services Manager, acting as Officer-in-Charge (OIC) in the Supervisor's absenceSupervises, trains, schedules, and coaches reservation agents to ensure service quality, accuracy, and productivityManages OTA listings (e.g., , Agoda, Expedia, Airbnb, Trip), including...

POSITION SUMMARYThe VIP Reception Agent is the first point of contact for VIP Premium and Junkets, playing a crucial role in providing exceptional customer service. They are responsible for handling guest check-ins and check-outs, managing reservations, addressing guests inquiries, and ensuring a positive guest experience for VIP Premium and Junket...

POSITION SUMMARY The VIP Reception Agent is the first point of contact for VIP Premium and Junkets, playing a crucial role in providing exceptional customer service. They are responsible for handling guest check-ins and check-outs, managing reservations, addressing guests inquiries, and ensuring a positive guest experience for VIP Premium and Junket...

We're redefining the short-stay experience, offering curated luxury accommodations that feel like home—only better. As a Guest Reservations Expert, you'll be the first point of contact for prospective guests, playing a key role in converting inquiries into memorable stays across our growing portfolio of premium properties.Your mission is to deliver...

REQ13161 Agent, Call Centre (Open Date: 18/08/2025)POSITION SUMMARY:In accordance with the policies, procedures and standards of the Company, the Agent, Call Centre answers calls, assists with the enquiries and/or directs the calls to the appropriate destinations promptly. He/she is tasked with providing professional and swift service to guests and...

Job description:Job Overview:We are looking for a skilled and experienced OTA Specialist / Travel Agent Specialist / Reservation Officer to join our team. The ideal candidate will have at least 3 years of experience working in hotel reservations, specifically with OTA (Online Travel Agency) platforms such as Agoda, , Opera, and other major reservation...

Do you thrive in asales-driven environmentand love the idea of turning travel dreams into reality?My Destination Tours and Travel is seeking aSales Travel Agentwho is highly motivated, results-oriented, and ready to take on the challenge of meeting and exceeding sales targets. This is not just a customer service role—it's asales positionwhere your...

Checking guests in and out.Receiving and managing reservations made online and telephonically.Verifying guests' payment methods during check-in.Assigning rooms to guests and informing them of any specials offered by the hotel.Organizing transport services for guests at their request.Providing guests with information about the hotel.Keeping abreast of...

OverviewRemote Customer Service Agent role at Mass Markets. MCI is a leading Business Process Outsourcing (BPO) company that delivers tailored solutions to meet clients' needs. We are looking for enthusiastic agents to support a range of customer service initiatives for a diverse portfolio of well-known clients. You'll assist customers with inquiries and...

JOB QUALIFICATIONMust be a graduate of Bachelor of Science Major in Customs Administration.License Custom Broker preferred but not required.Good written and oral communication skills.Knowledgeable in Import-Export charges and processes.Willing to start ASAPJOB DESCRIPTIONChecking the completeness and correctness of documents received from concerned parties...