Australian Mortgage Loan Processor

5 days ago

Bonifacio Global Metro Manila, Philippines GBSS Full time

Official Role Title: Loan Support Officer

About the Role

We're looking for a detail-driven Loan Support Officer with strong Australian mortgage experience to manage loan applications from conditional approval through to formal approval. In this role, you'll ensure all post-approval conditions are satisfied, documentation is complete and compliant, and applications progress smoothly to settlement readiness.

You'll work across ApplyOnline, LoanApp, and paper lodgements, liaising closely with brokers, lenders, and internal stakeholders to ensure timelines are met and clients are kept informed every step of the way.

Who We Are

At GBSS, we're not your average BPO—we believe work should be fulfilling, not draining. We're all about empowering you to grow, learn, and thrive in a culture that's supportive, chill, and driven by real collaboration. Ready to be part of a team that values your voice and your hustle? Come join us, and let's make things happen Grow with GBSS, where your potential meets opportunity.


What You'll Be Doing

  • Manage loan files on the lender side from conditional approval through to formal approval, ensuring all approval conditions are satisfied accurately and within agreed timeframes.
  • Review, assess, and validate post-approval documentation, including updated payslips, bank statements, valuations, and compliance-related requirements in line with internal credit policies.
  • Work closely with internal credit, risk, and settlements teams to resolve outstanding conditions and progress applications efficiently toward formal approval.
  • Ensure strict adherence to responsible lending obligations, BID requirements, and internal lender credit policies.
  • Provide clear and timely updates to internal stakeholders, requesting and tracking outstanding conditions as required.
  • Maintain accurate and up-to-date records in internal CRM and lodgement systems, ensuring file integrity, audit readiness, and compliance with regulatory standards.

About You

  • Minimum 1 year of Australian mortgage experience, from either the broker or lender side
  • Exposure to originations through to formal approval; settlements experience is also welcome
  • Working knowledge of Australian lender credit policies, responsible lending, and BID requirements
  • Ability to review documentation, interpret conditions, and progress files toward formal approval
  • Experience with ApplyOnline, LoanApp, or similar AU mortgage systems is highly regarded

Why Join Us?

  • HMO Benefit + free dependent
  • Leave accrual upon hiring
  • Wellness perks
  • Specific client-initiated benefits

  • Mortgage Loan Processor

    3 weeks ago

    Metro Manila, Philippines Wingman Outsourcing Full time

    The Australian Mortgage Loan Processor is responsible for managing the mortgage loan process from application to closing. This role involves gathering and verifying financial information, reviewing loan applications for compliance, liaising between the borrower and underwriter, and working with mortgage aggregators to ensure a smooth and efficient loan...

  • Loan Processor

    1 week ago

    Bonifacio Global, Metro Manila, Philippines GBSS Full time

    Official role title: Loan Support Officer About the Role:We are seeking a detail-oriented and proactive Mortgage Loan Processor with Australian mortgage background to support our home loan operations from Conditional Approval to Settlement. You'll play a key role in reviewing loan documentation, coordinating with stakeholders, and ensuring compliance with...

  • Loan and Mortgage Support

    1 week ago

    Ortigas, Metro Manila, Philippines UpraisIT Full time

    ROLE OVERVIEW:We are seeking an experienced Loan and Mortgage Support Specialist with a strong background in the Australian financial services market. The ideal candidate will have in-depth knowledge of Australian mortgage processes, compliance requirements, and lending products. This role requires exceptional customer service skills, attention to detail,...

  • Loan & Mortgage Support Specialist (Australian Real Estate Account)

    3 days ago

    Ortigas, Metro Manila, Philippines UpraisIT Full time

    ROLE OVERVIEW:UpraisIT is looking for a Loan and Mortgage Support Specialist to support our Australian real estate client. The role involves assisting clients with their loan and mortgage application processes, ensuring a seamless and compliant experience from inquiry to settlement.The ideal candidate will have relevant customer service experience handling...

  • Loan Processor

    2 weeks ago

    Manila, National Capital Region, Philippines Pleco Outsourcing Full time

    Loan ProcessorWork Setup: Full-time, Work-from-HomeSchedule: Follows New Zealand Time ZoneAbout the RoleWe're hiring a Loan Processor with 1–2 years of experience in mortgage broking or loan processing for Australian or New Zealand clients. This is an entry-level role suited for someone who's detail-oriented, eager to learn, and comfortable supporting the...

  • Mortgage Loan Officer

    2 weeks ago

    Manila, National Capital Region, Philippines Mortgage Staffing Services Full time

    About the OpportunityWe're seekingexperienced and Top Performing Loan Officerswho are ready to take their production to the next level with one of the industry's mosttrusted and financially stable full-service mortgage banks.If you value integrity, service, and long-term growth and you want the backing of a lender that truly supports its producers this is...

  • Mortgage Loan Processor

    2 weeks ago

    Manila, National Capital Region, Philippines Wingman Group Full time

    The Role: KEY RESPONSIBILITIES:Review initial loan applications for accuracy and completeness.Gather, verify, and analyse financial and personal documentation such as credit reports, tax returns, pay stubs, and bank statements.Prepare and submit loan packages to underwriting for approval.Coordinate and communicate with loan officers, underwriters, clients,...

  • Loan Processor

    2 weeks ago

    Manila, National Capital Region, Philippines Filta Full time

    Location: Work From Home - Greater Metro Manila OnlySchedule: Monday to Friday, 6:00 AM - 3:00 PM PHTAbout the CompanyOur client is a customer-focused property and home loan services provider dedicated to helping individuals achieve their goal of homeownership. More than just facilitating loans, they take pride in guiding clients throughout their entire...

  • Mortgage Underwriter

    3 days ago

    Ortigas, Metro Manila, Philippines Green Mortgage Lawyers Full time

    GRAB THESE PERKS WHEN YOU GET HIREDCompetitive salary package25 days of paid leaveHMO coverage from Day 1Attendance bonuses and meal allowancesComplimentary rice, drinks, and snacksA fun work environment with a focus on work-life balanceAccess to an entertainment and gaming areaMonthly basketball and volleyball gamesFun Fridays with games and more to unwind...

  • Mortgage Loan Processor

    1 week ago

    Manila, National Capital Region, Philippines ConnectOS Full time

    Schedule: Monday - Friday (06:00 AM - 03:00 PM PHT)What will you do?Document management (collecting, renaming, organising, following up sensitive supporting documentation)NCCP Compliance checksData entry of client information to MyCRM (CRM system)Data entry of a loan application into MyCRM and Apply Online (AOL), Simpology, or direct to the lender.Living...