Lead Associate- Finance

2 weeks ago

Quezon City, National Capital Region, Philippines Risewave Consulting, Inc. Full time $40,000 - $60,000 per year

Job Responsibilities:

Call & Inquiry Management:

  • Handle 50+ calls daily (total team volume: calls/day) regarding payment status, invoice issues, remittance, and account updates. - call volume could me more or possibly less.
  • Address inquiries such as:
  • Payment status & missing payments
  • Rate verifications & disputes
  • Customer remittance requests- this would be Carrier remit request
  • Customer Disputes requests – We don't dispute items with carriers, but we toggle loads for agent assistance with notes
  • Aging statements & short/overpayment inquiries
  • Agent corrections & setup requests- Please explain thoughts on this one
  • ACH, Quick Pay, and Lumper payment requests- Please elaborate on extent of this item
  • Manage the AP help mailbox and clear voicemails promptly.

Issue Resolution & Escalation:

  • Investigate and resolve carrier/factor payment disputes, incorrect payments, and claims issues.
  • Escalate complex cases to the Supervisor or onshore team when necessary.
  • Track problem resolution and update carriers promptly.
  • Involve Internal sales agents, inhouse dedicated AR/AP departments supervisor for any disputes pertaining to loads not being paid. -ability to prioritize tasks

Documentation & Compliance:

  • Verify and update carrier contact details (email, phone, address).
  • Process NOA/LOR requests, credit forms, and billing adjustments.-do you mean enter billing adjustments req on loads? noa's and lor's would be forwarded to the correct team for processing. (factor notice)
  • Handle phishing calls and ensure data security protocols are followed.-identify fraudulent payment requests ie: fraudulent rate confirmations

Process Improvement:

  • Identify recurring issues and suggest process improvements.
  • Assist in training new hires by providing real-case examples scenarios).

Job Qualifications:

  • College Graduate preferably of Business Administration or Accountancy
  • 2-3 years in AP Help desk, AR, logistics, or customer service (call center experience preferred).
  • Strong Microsoft Office skills (Excel, Outlook).
  • Detail-oriented with ability to prioritize tasks.
  • Excellent verbal communication & problem-solving skills.
  • Willing to work fixed night shift in QC.

  • Jr. Finance Associate

    1 week ago

    Quezon City, National Capital Region, Philippines MAXIMA MACHINERIES, INC. Full time

    OverviewJr. Finance Associate at MAXIMA MACHINERIES, INC.Finance associates in Maxima are rotated across different functions as part of their career growth. In this role, the initial job assignment includes the following.Reconciliation of cash in bank (general ledger vs bank statement).Communicate with internal departments to confirm deposit details,...

  • Finance Associate

    2 weeks ago

    Quezon City, National Capital Region, Philippines TL Sales and Management Services Inc. Full time ₱18,000 - ₱20,000 per year

    Job Purpose:The Finance Associate plays a key role in managing and executing the company's financial operations, ensuring accurate financial reporting and effective financial management in alignment with corporate goals. This position offers the unique opportunity to grow within the company and adapt to evolving business needs, reflecting the company's...

  • Finance Associate

    2 days ago

    Quezon City, National Capital Region, Philippines Valueline Systems & Solutions Corp. Full time ₱800,000 - ₱1,200,000 per year

    Who We AreValueline Systems and Solutions Corp. is a pioneer in IT solutions in the Philippines, established in 2000 as an IBM Business Partner. Evolving with technology, we have embraced Amazon Cloud early on and are now recognized as an Advanced Consulting Partner of Amazon Web Services (AWS). We proudly serve top corporations with a commitment to quality...

  • Jr. Finance Associate

    2 weeks ago

    Quezon City, National Capital Region, Philippines MAXIMA MACHINERIES, INC. Full time $104,000 - $130,878 per year

    About The RoleFinance associates in Maxima are rotated across different functions as part of their career growth. In this role, the initial job assignment includes the following:Reconciliation of cash in bank (general ledger vs bank statement).Communicate with internal departments to confirm deposit details, including deposit amount, date, and account...

  • Finance Associate

    2 days ago

    Quezon City, National Capital Region, Philippines Valueline Systems and Solutions, Corp Full time ₱18,000 - ₱25,000 per year

    Who We AreValueline Systems and Solutions Corp. is a pioneer in IT solutions in the Philippines, established in 2000 as an IBM Business Partner. Evolving with technology, we have embraced Amazon Cloud early on and are now recognized as an Advanced Consulting Partner of Amazon Web Services (AWS). We proudly serve top corporations with a commitment to quality...

  • Accounting Associate

    2 weeks ago

    Quezon City, National Capital Region, Philippines Silver Finance, Inc. Full time ₱160,000 - ₱170,000 per year

    The Accounting Associate is responsible for supporting the operations of the accounting department, ensuring the stability of the financial services and status of an organization.Company Background: For the past 35 years, Silver Finance Inc. has been in the business of improving the quality of lives of our customers, loan consultants, employees,...

  • finance associate

    2 weeks ago

    Makati City, National Capital Region, Philippines Macondray Finance Corporation Full time $40,000 - $80,000 per year

    DESCRIPTIONResponsible for processing financial transactions, preparing reports, reconciling accounts, and ensuring compliance with tax and audit requirements. Also handles cash advances, reimbursements, filing management, and payment reviewsQUALIFICATIONSBachelor's degree in Accountancy, Finance, Business Administration, or any related field.Preferably with...

  • Finance Associate

    2 weeks ago

    Quezon City, National Capital Region, Philippines Equitec Full time $40,000 - $80,000 per year

    About the CompanyEquitec is a software development startup that empowers businesses to thrive in the age of AI. We don't just build custom scalable systems; we craft intelligent solutions that optimize workflows, automate processes, and unlock new possibilities. Our team of experienced engineers is passionate about leveraging cutting-edge technology,...

  • Lead Associate

    1 week ago

    Quezon City, National Capital Region, Philippines beBeeLeadership Full time ₱1,800,000 - ₱2,500,000

    Job SummaryThe Team Lead is responsible for overseeing a group of associates, addressing performance issues and opportunities for growth, and monitoring progress. The ideal candidate will have strong leadership skills and the ability to coach and mentor team members.Main Responsibilities:Lead a team of associates in achieving business objectives and...

  • Finance and Admin Associate

    2 weeks ago

    Quezon City, National Capital Region, Philippines Outsourced Full time $40,000 - $80,000 per year

    We are looking for a detail-oriented Finance and Admin Associate to support our day-to-day financial and administrative operations. This role does not require a certified bookkeeper but should have experience using Xero and handling financial tasks in support ofUK-based accounting standards.This is a rare opportunity to break into the highly competitive...