Account Support Associate
5 days ago
We are looking for an Account Support Associate to join our Brokers Team, focusing on Non-Life/General Insurance. This position provides critical support to the Sales Manager in assisting clients, coordinating insurance requirements, and ensuring smooth end-to-end processing of accounts.
- Level: Rank & File
Office Location: Makati City
Work Hours: 8:00 to 5:00 Mon-Fri
What you'll do:
Client Account Support. Assist the Sales Manager in handling client accounts, ensuring all requirements are addressed promptly and accurately.
Business Development Assistance. Support business development activities by coordinating client communications, preparing quotations, and assisting with product presentations.
Contract Processing. Process new business and renewals, including the preparation of proposals, policy documentation, and issuance requests.
Client Coordination. Coordinate with clients to facilitate renewals, endorsements, and other servicing needs.
Collections and Claims Assistance. Assist in collections and claims follow-ups, ensuring timely submission of complete documentation.
Records and Reporting. Maintain records and reports, including sales tracking and account monitoring.
Administrative Support. Provide administrative support to the Brokers Team in achieving operational and service objectives.
What we're looking for:
Graduate of any four-year course, preferably business course.
At least two (2) years of work experience in sales, sales admin, customer service and or claims processing.
Preferably with background in Non-Life/General Insurance.
Excellent communication and coordination skills, with strong customer service orientation.
Proficient in MS Office applications (Excel, Word, PowerPoint).
Organized, reliable, and able to work effectively in a team environment.
This position offers an opportunity to gain valuable experience in insurance marketing and client servicing while working closely with an experienced manager in a supportive and professional environment.
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