Account Support Associate

2 days ago

Makati City, National Capital Region, Philippines Paramount Life & General Insurance Corp. Full time ₱150,000 - ₱250,000 per year

We are looking for an Account Support Associate to join our Brokers Team, focusing on Non-Life/General Insurance. This position provides critical support to the Sales Manager in assisting clients, coordinating insurance requirements, and ensuring smooth end-to-end processing of accounts.

  • Level: Rank & File

  • Office Location: Makati City

  • Work Hours: 8:00 to 5:00 Mon-Fri

What you'll do:

  • Client Account Support. Assist the Sales Manager in handling client accounts, ensuring all requirements are addressed promptly and accurately.

  • Business Development Assistance. Support business development activities by coordinating client communications, preparing quotations, and assisting with product presentations.

  • Contract Processing. Process new business and renewals, including the preparation of proposals, policy documentation, and issuance requests.

  • Client Coordination. Coordinate with clients to facilitate renewals, endorsements, and other servicing needs.

  • Collections and Claims Assistance. Assist in collections and claims follow-ups, ensuring timely submission of complete documentation.

  • Records and Reporting. Maintain records and reports, including sales tracking and account monitoring.

  • Administrative Support. Provide administrative support to the Brokers Team in achieving operational and service objectives.

What we're looking for:

  • Graduate of any four-year course, preferably business course.

  • At least two (2) years of work experience in sales, sales admin, customer service and or claims processing.

  • Preferably with background in Non-Life/General Insurance.

  • Excellent communication and coordination skills, with strong customer service orientation.

  • Proficient in MS Office applications (Excel, Word, PowerPoint).

  • Organized, reliable, and able to work effectively in a team environment.

This position offers an opportunity to gain valuable experience in insurance marketing and client servicing while working closely with an experienced manager in a supportive and professional environment.

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