Vendor Management Lead

7 hours ago


Taguig, National Capital Region, Philippines Musa's Group Full time ₱1,560,000 - ₱2,400,000 per year

Work Location: BGC Taguig or Makati

Shift: Night Shift / Shifting

Setup: RTWO / Hybrid

Experience: 10–12 years

Salary Range: PHP 130K–200K( depending on experience)

Must Have:


• 10–12 years defining, documenting, and managing vendor onboarding and performance management processes


• ITIL 4 or V3 Foundation certification


• Experience managing multiple vendors


• Strong communication and stakeholder management skills


• Experience with vendor onboarding, contracts, SLAs, KPIs, coordination, and performance reviews

Good to Have:


• Service Integration and Management (SIAM)


• ServiceNow or ITSM tool experience

Job Description:


• Oversee vendor onboarding, contracts, SLAs, and KPIs


• Drive performance reviews and ensure service delivery meets business expectations


• Collaborate closely with internal teams and vendor partners to resolve issues fast


• Lead governance meetings and ensure compliance with ITIL standards


• Identify cost optimization and continuous improvement opportunities


• Keep vendor operations aligned with business and infrastructure goals



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