Back Office Associate
4 days ago
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you
Account specific roles and responsibilities- Review and process submitted youth program applications.
- Extract required data from documentation and input it into the designated website/database.
- Track application progress and status using internal spreadsheets.
- Ensure accuracy and completeness of data entry and application verification.
- Meet daily productivity goals while maintaining attention to detail.
- At least 6 months BPO experience handling a Back-Office account
- Financial background is a plus
- Good working knowledge with MS Tools
- Must be keen to details
- Excellent verbal & written English skills
- Amenable working onsite in Makati
- Willing to work night shift
What can we offer you?
- Competitive salary and benefits
- Health Insurance with free dependents*
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our commitment to you
- Stong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all-inclusive environment where everyone thrives
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