Back-Office Support Associate

3 weeks ago

Mandaluyong City, National Capital Region, Philippines ISTA Personnel Solutions Full time

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you

Job Description:

  • Access vendor/client platforms to review and download documents individually
  • Save and organize files into designated folders or shared drives
  • Ensure accuracy and completeness of downloaded records
  • Maintain proper documentation logs for easy tracking and retrieval
  • Support the team with other simple back-office tasks as needed
    • High attention to detail and accuracy
    • Basic computer navigation skills
    • Familiarity with MS Office and Outlook
    • Strong organizational skills and ability to manage repetitive tasks effectively
    • Willingness to perform routine tasks with consistency

What Can We Offer You?

  • Competitive salary and benefits
  • Health Insurance with free dependents
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills

Our Commitment to You

  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all-inclusive environment where everyone thrives
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