Assessment Processing Administrator

• Salary:

Php 24,000 to Php 30,000
- Location:

Manila
- Country:

Philippines
- Business Unit:

Education
- Vacancy Type:

Permanent
- Closing Date:

30 September 2025

Hannah Heradura

Assessment Processing Administrator

Internal

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Work schedule: Monday to Friday, 3PM to 11PM Manila time, overlaps with UK operating hours

Employment type: Permanent

Location: Makati City, Metro Manila

Pay range: Php 24,000 to 30,000

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organization proudly affiliated with the prestigious University of Cambridge.

Why Cambridge?

Cambridge University Press & Assessment is a world-renowned not-for-profit academic publisher and assessment organisation, proudly part of the prestigious University of Cambridge. With a legacy rooted in over 800 years of educational excellence, we are dedicated to unlocking the potential of learners and educators across the globe.

Joining Cambridge's second largest global office in the Philippines —operating for over 22 years with 1,300+ colleagues— means becoming a part of an extraordinary institution renowned worldwide. We are recognised as a Great Place to Work for three consecutive years, reflecting our inclusive culture, strong sense of purpose, and commitment to the professional growth and well-being of our people. At Cambridge, we don't just publish books or deliver tests—we empower progress, inspire curiosity, and champion the pursuit of knowledge.

What can you get from Cambridge?

At Cambridge, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.

The organization offers a wide range of benefits and opportunities including:

• Regular Employment on Day 1
• HMO Coverage and Life Insurance on Day 1
• Paid Annual Leaves (Vacation, Well-being, Flexible, Holiday, and Volunteering leaves)
• Vesting/Retirement package
• Opportunities for career growth and development
• Access to well-being programs
• Flexible schedule, hybrid work arrangement and work-life balance
• Opportunity to collaborate with colleagues from diverse branches that will expand your horizons and enrich your understanding of different cultures

What will you do as an Assessment Processing Administrator?

Reporting to the Senior Outbound Logistics Administrator, your accountabilities will include:

• Support Managers and Coordinators with planning, process delivery, monitoring, and stakeholder reporting.
• Oversee day-to-day Despatches operations, ensuring accuracy, timeliness, and quality.
• Act as point of contact for specific processes, handling escalations and resolving complex issues.
• Coach and support team members, encouraging continuous improvement and process efficiency.
• Track, update, and report team progress against agreed plans.

What makes you an ideal candidate for this role?

The Administrator supports the Coordinator and the team to ensure that question paper materials are made available for customers on published exam timetable dates. Safeguarding the security and confidentiality of question paper materials in the production cycle in the lead up to examinations.

• Proficient in Microsoft Office, Teams, Power BI; experience with Zendesk ticketing.
• Strong communication skills and fluency in English, with attention to detail and organisation.
• Quick to learn new processes/systems; able to prioritise and meet deadlines under pressure.

This role requires excellent written and verbal communication skills. As part of the selection process, you will complete an English test to assess your ability in the English language which will be sent via email so, check your inbox/spam for this.

Are you driven by desire to be part of a globally renowned institution that celebrates innovation, embraces inclusion, and empowers learners? Then, we invite you to Pursue your Potential with us.

Only applications received through the system will be reviewed on a rolling basis and may close the vacancy once sufficient applications are received. Therefore, if you are interested, tailor-fit your CV (advantageous if you submit one with a Cover Letter) and submit as early as possible