Bank Area Operations Control Officer/ Reserve Pool Officer/ Quality Assurance

2 days ago

Davao City, Davao, Philippines PJ Lhuillier Group of Companies Full time $104,000 - $130,878 per year

The Area Operations Control Officer primarily acts as branch support for controls and universal branch reliever. She/He is responsible and accountable for supervising the day-to-day branch operations service delivery.

Responsibilities:

  • Monitors and ensures adherence of Branches to set internal controls, policies and procedures; Compliance of branches to all Regulatory and Reportorial Requirements of the Bank, as well as Service Delivery to the Customers by promoting operational efficiency.
  • Administers control methods and mitigating measures to improve branch operational condition and ensure acceptable banking practices for both Internal and External regulators.
  • Assist the Department Head in identifying and implementing new processes, and/or implement changes on existing processes to enable optimal services to customers (internal/external).
  • Assist branches to rectify the lapses noted in preparation for future audit engagement and be able to improve their branch performances.
  • Acts as Risk Coordinator (RC) for assigned branches.

Qualifications:

  • Graduate of any Business-related course
  • At least four to five (4-5) years work related experience
  • Knowledge of Bank Operations and Controls
  • Willing to work in Matina, Davao City

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