Operations Specialist

4 days ago

Pasig, National Capital Region, Philippines DYNA DRUG CORPORATION Full time ₱30,000 - ₱60,000 per year

Job Summary

The Operations Specialist is responsible for establishing and suggesting process improvements, prevention of accidents, and quality management compliance of the Operations Department.

Duties and Responsibilities

Continuous Improvement

Tracks and analyze vital reports to determine where improvements can be made in the business procedures

Determine trends and variances and identify areas in which positive changes can be made.

Identify customer needs by analyzing customer feedbacks and collecting pertinent surveys.

Researches on industry's best methods and practices relative to the achievement of goals and business operating objectives.

Develops and/or propose improvement plans and/or alternative systems and procedures to align efficient business operations with customer satisfaction. These plans may include, but not limited to:

Improvement of work processes or workflows:

  • Eliminate unnecessary, redundant, and/or non-value adding steps or procedure
  • Address causes of work errors
  • Optimize productivity by maximizing outputs while reducing lead times

Improvement on the work area

  • Assesses accidents risks on the different work areas, procedure, and processes;
  • Create and suggest an improvement to prevent the risk of accidents from the workplace and due to procedure and processes;

Incorporate and/or introduce automation in the work process leading to economies of scale

Assist the Administration & Operations Department with the introduction and implementation of changes. This will require communication with each section for them to know what is expected of them and how the changes will affect their current roles.

Conducts Time and Motion Studies, Operations Research, and other studies that will serve as the basis for further improvements of the system;

Quality Management

Monitors and comply with Quality Management reviews such as OFI updates, QMD ticketing, document reviews, etc.;

Develops, prepares, and present relevant progress reports and statistical information;

Ensures new quality policies and other relevant rules and regulation were cascaded and abided by the Operations personnel;

Monitors and safe keep Good Storage and Distribution Practices (GSDP) and ISO 9001:2015 documents of the Operations;

Monitors and reports personnel that did not comply with the standards of the quality procedures of the Operations;

Others

Supports the Asst. Operations Manager and Admin. & Operations Manager in developing programs, policies and procedures relative to the improvement of the Department and its services;

Abides by the company rules and regulations implemented with regards to policies and procedures, health and safety, quality management, and in the Employee's Handbook; and

Performs other duties that may be assigned by the Asst. Operations Manager and Admin. & Operations Manager

Competencies (Knowledge, Skills, and Experience Needed for the Job)

Educational Requirements

A graduate of Industrial Engineering, Management Engineering, Operations Management or equivalent

Competency

Has experience working in a distribution company

Extensive experience in Warehousing, Planning, Supply Inventory, Stock Movement Control

Essentials

Proficient in using Microsoft Office, Office Suite, etc.

Strong quantitative and analytical skills

Desirable

Excellent Management Skills: planning, leading, organizing, and coordinating

Effective Interpersonal skills: social perceptiveness, patience, and self-confidence

Communication skill: verbal, written, and active listening

Can work under pressure and long hours

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