Customer Service Representative
7 days ago
Engaging and Benefits-Focused (Focus on Career Growth and Culture)
Great organizations are built by great people—and we want you to help build ours
At Bill Gosling Outsourcing (BGO), our diverse talent and inclusive culture aren't just buzzwords; they're our competitive advantage. Join our flock and help us win big
Career Opportunities Await
We're currently hiring driven, empathetic individuals for:
- Customer Service Representatives
- Collections Agents
Grow Your Career with Competitive Rewards
We invest in our people with a top-tier compensation and benefits package:
- Your Earning Potential: Up to Php 25,000++ monthly, plus competitive allowances and performance incentives.
- Comprehensive Health & Security: HMO for you and two dependents, Life Insurance, and Dental Coverage.
- Work-Life Balance: Vacation, Sick, and special Anniversary and Birthday Leaves.
- Support & Wellness: Emergency Loan Assistance, Wellness Activities, and Mental Health Awareness programs.
- Culture: A supportive work culture with monthly engagement activities, games, and prizes.
- Night Shift: Benefit from a Night Differential Rate.
What You'll Be Doing
You'll be the key to customer satisfaction, handling inbound and outbound interactions across various channels. Your primary focus is providing professional, accurate, and empathetic support by:
- Resolving customer issues and answering product/service questions.
- Maintaining accurate customer records in line with corporate and client guidelines.
- Consistently meeting BGO and client performance standards.
Who We're Looking For
- Someone empathetic, a great listener, and passionate about helping others.
- An individual with a desire for career growth and professional development.
- For SHS Graduates: A minimum of 1 year of BPO experience in an international account is required.
- Great News for College Students/Graduates: 2nd-year college undergraduates and degree holders are welcome to apply—no BPO experience needed
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php18, Php25,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person
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