Admissions Officer

5 days ago

Pasig, National Capital Region, Philippines Eastvantage Full time ₱900,000 - ₱1,200,000 per year

We're Hiring: Admissions Officer - Hybrid
Job Summary
Managing assigned and new business in the Technology Sourcing (IT procurement) pillar for a portfolio of customers. This includes driving profitability through the quotation and buying process as well as providing our clients with exemplary customer service.

Location:
Pasig, Philippines

Work Mode:
Flexible office & remote

Role:
Admissions Officer - Hybrid

Responsibilities

  • Ensure all quotations are completed within required SLAs with an emphasis on accuracy and margin maximization. All quotations must be processed in the ERP prior to submission to the client.
  • Liaise and negotiation with vendors and distributors to determine the best available deals for the client and source best buy price to increase sales margins.
  • At all times aim to secure deal registration and ensure they are accurately entered and incorporated into the quotation.
  • Working with Sales Administration to ensure that all client Purchase orders are processed accurately and within SLA.
  • Weekly forecasting and pipeline management to manage sales growth in relation to Technology Sourcing (IT procurement) opportunities.
  • Develop and maintain strong business relationships with the key contacts and decision-makers within assigned accounts.
  • Ownership and management of client Buffer stock account, including periodic client engagement and forecasting.
  • Ownership and management of client backorder report updates and consistent ETA updates to clients.
  • Ownership of backorder management ensuring all orders are shipped and invoiced as soon as available.
  • Develop and maintain solid relationships with multiple vendors and distributors.
  • Stay up to date with vendor activity, maintaining an understanding of latest technology releases, new product ranges and best value pricing.
  • Continually monitor and evaluate vendor performance, including (but not limited to): price, quality of service and products, speed of delivery.
  • Address and resolve any issues, to ensure that Ethan provide the highest quality service to our customers.
  • Work with internal departments including Finance, Logistics and Warehouse and Sales Administration to provide accurate and timely responses to customer queries regarding orders and quotes.
  • Work closely with the Finance team to manage past due invoices to resolution, ensure proper collections and follow up on debtors;
  • Commit to maintaining strong product specification knowledge, staying up to date with latest technologies, new product releases and trends in the IT procurement space.
  • Achieve personal KPIs and GP targets at all times;
  • Other duties as may be delegated by Senior Management from time to time; and
  • Conduct all activities in accordance with company policies and procedures, as may be amended from time to time.

Technical Skills

  • Computer literate, with intermediate skills in Microsoft Office Suite (Outlook, Excel and Word in particular);
  • Strong data entry skills;
  • Specialist knowledge and understanding of IT products and services;
  • Strong negotiation skills, with an ability to influence decisions and outcomes;
  • Strong Microsoft Dynamics AX skills

Qualifications

  • With 3-5 years of experience in Operational, Customer Service or administrative experience is highly advantageous.
  • Proven ability to successfully manage and enhance customer relationships
  • Tertiary education is preferred

Personal Attributes

  • Exceptional organizational and time management skills with high attention to detail;
  • Strong work ethic, can-do attitude and proven experience towards meeting and exceeding KPIs;
  • Excellent personal presentation and professionalism.
  • Exceptional communication and relationship building skills;
  • A passion for customer service and an ability to ask the right questions to determine customer requirements.
  • Commercial awareness and an entrepreneurial attitude.
phhiring #salessupportspecialist #ITproducts #salesadministrator #organize #entrepreneurial attitude #salesadmin

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