Admissions Advisor

Help students reach their dreams while keeping time for your own.

Build a global career in education while keeping balance at the heart of your journey. This role lets you shape international student experiences while enjoying a structured schedule, weekends off, and time after work for what matters most. Grow your career in a supportive team that values both your impact and your well-being.

Job Description

As an Admissions Advisor, you'll process applications, guide students and agents, and ensure admissions procedures run smoothly. You'll manage documentation, liaise with universities, and maintain strong relationships while upholding compliance and safeguarding standards.

Job Overview

Employment type: Full-time

Shift: Shifting

Work setup: Onsite, Ortigas

Exciting Perks Await

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Emapta customized laptop with 2 additional screens
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

Essential

• Legal status: Eligibility to work in the Philippines
• Education/qualifications: Bachelor's degree or higher
• Experience/skills:
• 1 to 2 years of relevant experience
• Experience working in a customer-focused environment
• Experience in a busy administration department
• Extremely high attention to detail and data accuracy
• Excellent command of written and spoken English, with effective communication and interpersonal skills
• Ability to prioritize, meet deadlines, and work under pressure
• Flexibility and willingness to undertake and learn new tasks
• Ability to build and manage relationships with colleagues and customers from diverse backgrounds
• Positive attitudes and behaviors - seek solutions
• Good team player with the ability to act under instruction with limited supervision

Desirable

• A relevant degree and/or equivalent combination of relevant experience and/or education/training
• Three years' experience working for a Higher Education provider
• In-depth knowledge of the criteria and procedures for application process
• Three years' experience working in student admissions/student services area
• Knowledge of the education systems in other countries
• Use of Salesforce or another similar application management system
• Ability to work flexible hours, including overtime if required

Your Daily Tasks

Application Processing

• Assess and process student applications accurately and efficiently, delivering the highest levels of customer care while meeting strict response deadlines.

Confirmation Handling

• Liaise with university admissions teams to manage the issuance of confirmations.

Student/Agent Guidance

• Provide detailed advice on educational pathways and the application process.

Relationship Management

• Build and maintain strong relationships with educational institutions, agents, students, and internal stakeholders to ensure smooth admission processes.

Enquiry Response

• Respond to admissions-related enquiries promptly through various communication channels.

Legislative Compliance

• Under guidance from the Admissions Supervisor, maintain and apply knowledge of legislative policies related to international students.

Other Duties

• Perform additional responsibilities as required by the Admissions Supervisor.
• The job title does not define or limit your duties; you may be required to take on other work within your abilities as needed.
• The company reserves the right to introduce changes in line with technological developments that may impact duties or methods of working.

About the Client

Global Education, Local Impact

Our client, INTO University Partnerships, is a global leader in international education, connecting students from over 180 countries with world-class universities in the US, UK, and Australia. Since 2005, they have empowered more than 150,000 students to achieve academic and career success through groundbreaking partnerships. Recognized with multiple awards for innovation and excellence, our client combines digital transformation with student-centered support. With 1,500 professionals worldwide, they are shaping the future of global learning and opportunity.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra