IT Site Manager

Our brand, Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency, is proud to partner with a leading semi-conductor company in their search for a IT Site Manager based in Cavite.

Salary Range: Open Salary

Work Setup: Onsite

Shift Schedule: Day Shift

Location: Cavite

The Role

The IT Site Manager leads day-to-day technology operations and service delivery for The Company's Cavite factory—a high-importance manufacturing environment spanning office, production, and lab/test areas. This people-first leader will be responsible for site availability, performance, and security across endpoints, network/Wi-Fi, identity/access, collaboration, and plant-floor compute. The role partners closely with Operations, EHS, Quality, Facilities, and central IT towers to plan safe changes, protect production, and execute site projects.

Your Responsibilities:

• Own site IT operations and customer experience for a single, critical manufacturing facility with production support needs that may include off-hours coverage.

• Lead and develop the local site support team; set schedules, performance expectations, coaching, and career development; scale staffing as business needs grow.

• Establish strong service operations using ITSM (Ivanti ISM/ServiceNow): drive SLA/OLA attainment, aging control, VIP/executive support, and clear incident/maintenance communications.

• Plan and execute change via CAB: define MOPs, back-out plans, and blackout windows to avoid unplanned downtime in production areas.

• Oversee endpoint lifecycle & compliance using Tanium/Intune/GPO (patching, configuration, encryption, EDR); manage privileged elevation/LAPS as needed.

• Coordinate with Network Engineering on LAN/Wi-Fi/SD-WAN and firewall posture (Cisco ASA/Firepower), NAC/802.1X with Cisco ISE, and guest networks; lead floor walks and rapid incident triage.

• Maintain identity & access hygiene with Active Directory / Entra ID and MFA; ensure join/hybrid-join health and periodic access reviews.

• Support plant-floor compute (test stations, labs) and connectivity; partner with Manufacturing/Engineering on robust workstation builds and reliable Wi-Fi in dense areas.

• Track site metrics (CSAT, MTTR, ticket volume, patch coverage, compliance) and drive continuous improvement based on incident/problem trends.

• Own vendor engagement & SOWs (break/fix, cabling, A/V, carriers); manage spares, warranties, and RMA.

• Manage site IT budget (OpEx/CapEx) and asset/CMDB accuracy.

• Lead/support projects (new lines, expansions, relocations, acquisitions) delivering to scope/schedule/budget/security standards.

• Champion audit & safety readiness (e.g., SOX; alignment with ISO 14001/45001 alongside EHS); ensure safe change execution in production areas.

• Contribute to business continuity & incident response (e.g., power/network events): maintain runbooks, communications, and recovery testing.

What We're Looking For:

• Bachelor's in IT/CS or equivalent experience.
• Must have at least 7 years of progressive IT experience including at least 3 years in site support/operations within a manufacturing environment and at least 2 years leading people/teams.
• Excellent communication across production floor through executive stakeholders is needed; English required; Filipino/Tagalog strongly preferred.
• Must have hands-on experience with Windows (client/server) and macOS; Microsoft 365/Teams; AD/Entra ID + MFA; endpoint & patch management (Tanium, Intune, GPO).
• Must possess working knowledge of campus networking and security: Cisco switching/Wi-Fi, Cisco ASA/Firepower, SD-WAN, NAC/802.1X (Cisco ISE), and SolarWinds monitoring.
• Should have strong ITSM discipline (Incident/Request/Problem/Change/Knowledge) using Ivanti ISM and/or ServiceNow; demonstrated CAB/change planning in production environments.
• Must have proven vendor, budget, and project management experience with measurable outcomes; availability for after-hours/weekend maintenance windows as needed.
• TIL 4 Foundation; Microsoft AZ-104/MD-102; Cisco CCNA/CCNP; CompTIA Security+ (or equivalent) is preferred
• Experience with privilege elevation tools (e.g., CyberArk) and LAPS is preferred
• Familiarity with MES/test stations and OT/IT collaboration in high-mix, high-throughput manufacturing is preferred

Why Join this Opportunity?

Ready to take the next step in your career? Submit your application now

--- We kindly request your patience as we receive a significant number of applications. Rest assured that our team will update your application's status soon. In the meantime, we encourage you to follow our LinkedIn page to stay informed about future opportunities and company updates.

Job Type: Full-time

Benefits:

• Health insurance

Application Question(s):

• Can you start ASAP?
• What is your current basic pay?
• How much is your salary expectation?

Work Location: In person