National Key Account Manager

About the Job

The National Key Account Manager is responsible for managing and handling major high value clients. Committed to build a long-term strategic partnership with the clients by developing long term goals, conducting constant collaboration and alignment.

The incumbent bears the responsibility of meeting the annual committed target and researching market trends in order to devise well-defined action plans for increasing sales. Make and build time-bound, well-defined strategic plans to put them into action. In charge of reporting, exchanging concepts and expertise, and working together with the internal team to accomplish a single objective and boost output.

Sales Business Review

Optimizing the national key account department's performance in driving revenue growth, and ensuring that sales efforts align with the company's strategic objectives.

1. Gather the sales data, analyze the actual results against the established goals and objectives and evaluate the regional key account team's performance.
2. Gather the market data and analyze the market changes, the clients' business needs and requirements.
3. Work with the Head of Luzon Sales to identify the new and emerging services based on the market and industry.
4. Generate the necessary reports based on monthly status, quarterly and annual.

Sales Management

Ensures that the National Key Account Department achieves the set sales target by acquiring and maintaining new major and high value clients and existing ones.

1. Work closely with the Head of National Key Accounts to identify sales forecasts and potential sales and ensure that these targets are met.
2. Identify prospective and potential clients through sales calls, sales visits, and providing company's validated rates and portfolio.
3. Build and maintain a comprehensive database of potential leads from numerous marketing channels.
4. Analyze the sales trend and competitors to avoid the decline of sales.
5. Actively looking for possibilities to offer feature-riched version of packages (upsell) and complimentary services (cross-sell) to existing clients
6. Leverage on professional networks, referrals, industry events, and associations to widen the sales pipeline.
7. Consistently meet revenue goals in accordance with team/organizational goals.

Client Engagement

Ensures regular customer engagement and leads negotiation on business matters.

1. Meet with the client through business meetings and client visit to gather feedback regarding rates and other issues to make continuous improvements for better service value.
2. Negotiate and renew agreements and contracts and ensure that these are up to date and aligned with the customer's evolving needs.
3. Work closely with cross-functional teams, including, Marketing, Sales Support, Shore Operations and other divisions, to meet customer requirements.
4. Recognize customer needs and provide insights for improving the product portfolio based on interactions with and feedback from customers.

Team Management and Development

Lead, guide, and support the team to achieve their targets and objectives while continuously improving performance.

1. Conducting regular coaching and feedback sessions to help team members improve
2. Tracking and analyzing individual and team performance metrics and identifying areas for improvement and taking corrective action when necessary.
3. Continuously assessing and improving the sales processes and methodologies.
4. Staying updated on industry trends and best practices.

Qualifications

• Bachelor Degree in Marketing, Business Administration, or other related courses
• With at least 3 to 5 years of experience in Sales, Marketing Customer Service preferably in Vessel, Supply Chain, Logistics Industry
• Sales Management
• Customer Engagement and relationship building skills
• Excellent communication skills
• Negotiation skills
• Strategic and analytical thinking skills.
• With result-oriented mindset
• A deep understanding of the industry in which the organization operates
• Organizational, planning and time management skills.
• Diligent with great attention to detail.
• Accepts correction and constructive criticism.
• With high levels of honesty, integrity, reliability and commitment.
• With high sense of urgency
• Can easily adapt into a fast-paced working environment
• Non - compromising work standards, integrity and ethical practices
• Works well under pressure
• Team oriented
• Willing to travel.
• Full Time Position.