Associate - Customer Care (SBD BV)

6 days ago

Taguig, National Capital Region, Philippines Principal Financial Full time ₱150,000 - ₱200,000 per year
Responsibilities:
Qualifications:
  • Provide prompt, courteous and excellent service at an acceptable cost to all customers; operate in an ethical manner in accordance with all applicable laws and regulations, the company's Corporate Code of Ethics, employee handbook, applicable compliance and operations policies and procedures, and other policies of the company. Possess a high degree of integrity and actively cooperate and interact with all entities of the Principal Financial Group.
  • 2+ years of customer service experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • Demonstrates excellent verbal and written communication skills
  • Excellent typing skills
  • Proficient with desktop applications such as MS Office and Internet browsers
  • Ability to effectively navigate within numerous software and web applications
  • Ability to quickly learn how to use new computer applications and call center systems
  • Ability to handle multiple tasks in a fast-paced environment with attention to detail
  • Ability to learn and understand a broad range of products and apply that knowledge by referencing appropriate tools and resources
  • Must be able to maintain confidentiality
  • May require non-traditional hours

Principal Financial

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