Financial Account

1 week ago

Antipolo City, Calabarzon, Philippines Movate Full time ₱250,000 - ₱500,000 per year

Job Title: Customer Service Representative

Location: Antipolo

Schedule: Shifting Schedules

Employment Type: Full-Time

Job Summary:

We are seeking a dedicated and professional Call Center Customer Service Representative to join our team, providing excellent service to customers in a financial services environment. The primary responsibility will be assisting customers with inquiries related to debit card accounts, transactions, account management, and troubleshooting. The ideal candidate will be customer-focused, detail-oriented, and have the ability to handle complex financial inquiries with professionalism and efficiency.

Key Responsibilities:

  • Customer Support: Handle inbound calls related to debit card accounts, including inquiries on account balances, transactions, card activation, and general account management.
  • Issue Resolution: Assist customers with resolving issues such as transaction disputes, card replacements, fraud alerts, and card activation.
  • Account Management: Guide customers on how to access and manage their debit card accounts, including assisting with PIN resets, card renewals, and providing account information.
  • Problem Solving: Investigate and resolve complex customer issues related to debit card transactions, ensuring timely resolution while maintaining high levels of customer satisfaction.
  • Documentation: Accurately record customer interactions in the CRM system, including all relevant details and follow-up actions.
  • Compliance: Adhere to all company policies, procedures, and regulatory requirements related to financial services, including privacy laws and security protocols.
  • Collaboration: Work closely with other team members and departments to resolve customer issues and ensure a smooth customer experience.

Qualifications:

  • Experience: Previous experience in a customer service or call center role, preferably within the financial services industry.

Skills:

  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle sensitive customer information with confidentiality and care.
  • Proficiency in using call center software, CRM tools, and Microsoft Office Suite.
  • Ability to multitask and manage a high volume of calls while maintaining quality service.

Desired Attributes:

  • Positive, customer-first attitude with a focus on delivering solutions.
  • Strong organizational skills with the ability to manage multiple tasks efficiently.
  • Ability to adapt quickly to changes in procedures and systems.
  • Team-oriented with a collaborative approach to problem-solving.
  • Dependability and ability to handle challenging customer interactions with professionalism.

Working Conditions:

  • This position may require flexible hours, including holidays and weekends.
  • This is for a full-time work on site setup.

  • Platform Accountant

    2 weeks ago

    Antipolo City, Calabarzon, Philippines APEX Staff Hub Inc Full time ₱900,000 - ₱1,200,000 per year

    About the RoleWe are seeking a Platform Accountant to join our Offshore Finance Team supporting a fast-growing Joint Venture Roofing Platform. This role is key to ensuring accurate, compliant, and strategic financial management across multiple roofing companies nationwide.You will act as a financial partner to our portfolio brands—maintaining...

  • General Accountant

    1 week ago

    Antipolo City, Calabarzon, Philippines TRANGIA BUSINESS CONSULTANCY, INC. Full time ₱216,000 per year

    Responsibilities:Prepare and examine financial records and reportsManage accounts payable and receivableReconcile bank statementsAssist with budgeting and financial planningEnsure compliance with tax laws and regulationsSupport month-end and year-end closing processesMaintain accurate and up-to-date financial dataQualification:Bachelor's degree in...

  • Operations & Delivery Manager | BPO Financial

    1 week ago

    Antipolo City, Calabarzon, Philippines Ben Edictio Corporated Full time ₱768,000 per year

    This is Direct hire - Permanent role to our client -The salary range on this post is NOT the actual Budget of our client. Salary offer depends on your skills and experience and for approval of our client's management. They may still negotiate you.Specific position: Service Delivery Manager / Operations ManagerGraduate of Bachelor's Degree·Amenable to work...

  • Accounts Receivable Associate

    2 weeks ago

    Antipolo City, Calabarzon, Philippines 1eff03ef-e6de-40d4-9522-ef6052dea732 Full time ₱300,000 - ₱450,000 per year

    Join a dynamic operations team supporting a leading US-based client in the supply industry. We are looking for a detail-oriented and analytical General Accounting / AR Associate who thrives in a fast-paced environment, enjoys problem-solving, and can manage complex financial transactions with accuracy and ownership.This role supports both accounting and...

  • Accounts Receivable Associate

    2 weeks ago

    Antipolo City, Calabarzon, Philippines Intelegencia Full time ₱450,000 - ₱500,000 per year

    Join a dynamic operations team supporting a leading US-based client in the supply industry. We are looking for a detail-oriented and analytical General Accounting / AR Associate who thrives in a fast-paced environment, enjoys problem-solving, and can manage complex financial transactions with accuracy and ownership.This role supports both accounting and...

  • Accounting Associate/Staff

    2 weeks ago

    Antipolo City, Calabarzon, Philippines GSC Inc. Full time ₱240,000 - ₱300,000 per year

    URGENT HIRINGJOIN OUR TEAM We're looking for ACCOUNTING ASSOCIATE/STAFF.Initial qualifications:Graduate of BS Accountancy or Financial ManagementMust be analytical, detail-oriented and has Good Oral and Written Communication SkillsGood working attitude, hardworking and can withstand pressureMust have pleasing personalityProficient computer skillsFresh...

  • Bookkeeper

    2 weeks ago

    Antipolo City, Calabarzon, Philippines INNOVENTION FOOD RESOURCES-FAMOUS BELGIAN WAFFLES Full time ₱400,000 - ₱600,000 per year

    The Bookkeeper will be responsible for maintaining accurate financial records and ensuring the company's financial data is properly recorded and organized. This role includes handling day-to-day accounting tasks such as recording financial transactions, preparing financial reports, reconciling bank statements, and managing accounts payable and receivable....

  • Financial Coordinator

    2 weeks ago

    Paranaque City, Calabarzon, Philippines BruntWork Full time ₱40,000 - ₱80,000 per year

    This is a remote position.Job HighlightsContract: Independent ContractorSchedule: 40 hours a week with focus on both day-to-day financial operations and strategic analysisClient Timezone: Phoenix AZClient OverviewA property management company revolutionizing their financial operations through automation and strategic reporting. They manage a 194-unit...

  • Finance Officer

    2 weeks ago

    Antipolo City, Calabarzon, Philippines INNOVATRONIX INC. Full time ₱250,000 - ₱500,000 per year

    Qualifications:FRESH GRADUATES ARE WELCOME TO APPLY Graduate of Bachelor's degree in Accounting or Financial Management or any related field. Proficient in Microsoft Excel. Willing to engage in field work when required. Strong organizational and time management skills. Ability to maintain confidentiality and integrity in handling financial date. ...

  • Financial Officer

    1 week ago

    Paranaque City, Calabarzon, Philippines Global Quest Consulting Group, Inc. Full time ₱400,000 - ₱600,000 per year

    Date Posted: July 7, 2020Job Location: Paranaque CityJob Description:Monthly comparison of actual versus budget and detailed variance reporting.; Ensure timely submission of reports; Supervising monthly and yearly closing of accounts; Analyzing and reporting financial duties in order to enhance the overall performance; Interpret financial information by...