Driver Support

2 weeks ago

Paranaque City, Calabarzon, Philippines Xpress Super App Full time

JOB DESCRIPTION

The Driver Support serves as the primary point of contact for drivers, providing assistance through clear communication, timely support, and efficient problem-solving. This role ensures a positive driver experience by addressing inquiries, resolving concerns, and collaborating with internal teams to support smooth operations. The position may also involve on-site support for acquisition and onboarding events.

KEY RESPONSIBILITIES

  • Serve as a frontline support for drivers via Telegram, walk-ins, and other communication channels.
  • Provide accurate and professional responses to driver concerns, inquiries, and updates.
  • Troubleshoot and escalate driver issues when necessary, ensuring timely resolution.
  • Maintain accurate records of driver interactions, feedback, and reports.
  • Prepare simple reports using spreadsheets and other tools as needed.
  • Support compliance, customer service, and acquisition teams in driver-related processes.
  • Assist in emergency or urgent situations, ensuring swift response and support.
  • Travel to different locations when required to assist in acquisition and onboarding events.
  • Contribute to a collaborative, solutions-oriented work environment.
  • Perform other related duties as assigned, whether communicated verbally or in writing, to support the efficient operation of the department.

CORE QUALIFICATIONS

  • Strong communication skills, both verbal and written.
  • Customer service orientation with empathy, patience, and active listening.
  • Solid problem-solving and troubleshooting skills.
  • Comfort with spreadsheets, data entry, and generating simple reports.
  • Adaptability and resilience under pressure; able to handle urgent cases.
  • Willingness to travel to support driver acquisition and events.
  • Team player with cross-functional collaboration skills.

PREFERRED QUALIFICATIONS

  • Experience in BPO, customer support, or transport/logistics industry.
  • Familiarity with regulatory processes related to drivers (permits, licenses, onboarding).
  • Tech-savvy: knowledgeable in messaging apps, CRM tools, Excel/Google Sheets, and ticketing systems.
  • Experience in event support or coordination.

  • company driver

    8 hours ago

    Paranaque City, Calabarzon, Philippines San Miguel Corporation Full time

    Job DescriptionPosted on20 December 2025The Service Driver is responsible for transporting, employees, materials, tools, and documents to designated locations safely and on time. The driver ensures proper vehicle care and supports smooth daily operations of the company.Duties and Responsibilities:• Operate company vehicle to transport personnel, equipment,...

  • Driver Recruiter/HR Assistant

    1 week ago

    Paranaque City, Calabarzon, Philippines xpress Full time

    Position Overview:The Driver Recruiter / HR Assistant plays a key role in supporting the company's driver recruitment and human resources operations. This position is primarily responsible for managing and executing mass hiring activities for both 2-wheel and 4-wheel driver applicants, ensuring timely completion and accuracy of pre-employment requirements,...

  • Assistant Operations Manager

    4 days ago

    Paranaque City, Calabarzon, Philippines Lalamove Full time

    About the company:Lalamove is a leading global on-demand delivery platform operating in more than 400 cities across 14 markets. With over 1.2 million active driver-partners and a growing global workforce, we provide a full range of logistics services for individuals, SMEs, and enterprises. Our mission is to empower communities by making delivery fast,...

  • Delivery Driver

    1 week ago

    Lucena City, Calabarzon, Philippines Hexagon Group of Companies Full time

    CLICK TO APPLYVIEW MORE JOBSThe Delivery Driver/Helper is responsible for conducting daily inspections, maintaining the delivery truck and equipment, ensuring accurate documentation, adhering to safety protocols, and providing efficient delivery services.Duties And ResponsibilitiesConducts daily inspections of the delivery truck, ensuring it is in proper...

  • freight forwarding sales

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Anthro-Group Full time

    DUTIES AND RESPONSIBILITIESGenerate sales revenue and support the goals and objectives of the Sales and Marketing DepartmentLook for profitable cargo to and from various destinations/origins served by principals or agentsPrepare weekly Sales visit reports/Sales calls plansregular personal visit to clientacquire new Accounts to increase base accountsPrepare...

  • Tax Associate

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Lalamove Full time

    Lalamoveis disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it Currently, Lalamove is a leading global on-demand delivery...

  • Customs Processor

    1 week ago

    Paranaque City, Calabarzon, Philippines Airspeed Full time

    Job Description :Accompany cargo deliveries to clients, when required, to ensure smooth turnover and documentation complianceMonitor the progress of customs entries and proactively follow up to ensure timely clearance and releaseLiquidate cash advances by submitting all required supporting documents accurately and within the given timeframeReview and...

  • Operations Assistant

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Worksync Solutions Corp Full time

    About the Role:We are looking for a highly organized and proactive Operations Assistant to join our growing logistics team in Parañaque. The ideal candidate will help ensure the smooth and efficient flow of delivery operations by providing day to day administrative and operational support to the logistics and dispatch team.Key Responsibilities:Coordinate...

  • Sales Virtual Assistant

    2 weeks ago

    Paranaque City, Calabarzon, Philippines My Sahay Global Incorporated Full time

    We are seeking a Sales-Focused Virtual Assistant who thrives in fast-paced environments, takes ownership, and drives performance. This role is not just about admin support, it's about leading, coaching, and ensuring sales success across a region. If you're proactive, detail-oriented, and passionate about motivating teams, we want you on board.What we are...

  • hydraulic mechanic

    7 hours ago

    Paranaque City, Calabarzon, Philippines San Miguel Corporation Full time

    Job DescriptionPosted on20 December 2025The Hydraulic Mechanic is responsible for inspecting, repairing, and maintaining hydraulic systems and components of heavy equipment and machinery. The role involves diagnosing hydraulic issues, replacing defective parts and ensuring all systems operate efficiently and safely to support ongoing project...