Ticketing Agent
2 weeks ago
What's in it for you?
- Competitive Salary packages
 - HMO on the first day
 - performance-based incentives
 - Allowance
 - Bonuses
 
Job Responsibilities:
- Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
 - Update and maintain accurate records of customer interactions, transactions, and order details in the system.
 - Stay updated on company policies, procedures, and services to provide accurate information to customers
 - Contribute to a positive and collaborative team environment.
 - Perform basic troubleshooting when necessary.
 
Job Qualifications:
- High school graduates or equivalent, including college undergraduates.
 - Prior experience in a related field is desirable but not mandatory.
 - Able to work on-site..
 - Amenable to attending an on-site interview.
 
Job Types: Full-time, Fresh graduateSalary: Up to Php30,000.00 per monthBenefits:
- Flexible schedule
 - Health insurance
 - Life insurance
 - Opportunities for promotion
 - Paid trainings
 - Pay raise
 - Company Events
 
Schedule:
- 8 hour shift
 - Day shift
 - Night shift
 
Education:
- At least HS graduate (old or new curriculum)
 
Supplemental pay types:
- 13th month salary
 - Performance bonus
 
Job Types: Full-time, Fresh graduate
Pay: Php18, Php30,000.00 per month
Benefits:
- Health insurance
 - Opportunities for promotion
 - Paid training
 - Promotion to permanent employee
 
Work Location: In person
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