RX Calculation Support

1 week ago

Ayala Alabang, National Capital Region, Philippines NYGC Services, Inc. Full time ₱900,000 - ₱1,200,000 per year

Job Description

Project Title: RX Calculation Support - L3

Location: Alabang Muntinlupa

Work setup: Hybrid

Qualifications:

· Bachelor of master's degree in computer engineering, Information Systems, Computer Science or related field

· At least 5 years' experience in IS support and maintenance, Business Analysis maintenance, System analysis or related fields.

· Ability to analyze and synthesize situations

· Ability to understand the business constraints

· Good communication skills, both written and verbal in English

· Maintains strong attention to detail in high-pressure situations

· Available for emergencies on-call support rotations with other team members

· Capacity of problem analysis, Capable of learning by himself/herself and self-motivated

· Good interpersonal skills, intercultural

· Intermediate Technical skill on IIS, XML, MS SQL DB,

· Amazon (Cloud Computing -AWS) (would be advantaged)

· Requires excellent computer skills and ability to use available technical tools

· Knowledge in network configuration would be a plus

· Communication effectively

· Learning on the fly

· Customer oriented and good teamwork

Roles & Responsibilities

Technical & Functional Support for Calculation Systems (software) (Level 3 ITIL)

· Client's assistance and support on Calculation Systems

· Define solutions to resolve user problems and improve global efficiency.

· Continuous improvement to maintain performance and high availability of calculation solutions.

Implementation / Deployment

· Performing pre-production setup and successful integration as well as Non-Regression Testing prior to implementing in production.

· Providing client assistance and support for upgrade or new implementations calculation software.

· Deploying new customer environments with implementation of Calculation System as well as providing Calculation support for all customers worldwide.

· Conducting User Training for new Services / Evolution in Asia as requested by customers.

· Improve daily operations of support activities by developing appropriate tools or scripts.

Projects

· Projects participation in the development of New Digital Services as required.

· Evaluate system specifications to improve calculation software maintenance.

· Direct contact with Digital Services team in France (support and development team) / India or Philippines

Technical Skills:

The first applications are using the following languages, tools and package:

· Web and Client / Server architecture

· TSQL Stored procedures / queries

· AWS console

Infrastructure includes:

· Windows Server 2008 and later on virtual machines

· SQL/Server 2014 and +, DBMS, SSIS and SSAS

· MSMQ

· IIS 6

· FTP

· Lab machine connections

· Amazon environment

Working day: Monday – Friday (flexible, 8:00 AM – 6:00 PM)

Note: Interested candidate can directly reach out

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