Accounting Clerk

Job Responsibilities

• Coordinate billing activities for U.S. healthcare accounts, ensuring timely follow-up and resolution
• Manage moderate to high volumes of professional email correspondence with clients, payers, and internal stakeholders from multiple mailboxes.
• Monitor and track account statuses, escalate issues as needed, and support resolution efforts in collaboration with the AR team.
• Maintain accurate documentation and records in compliance with HIPAA and other U.S. healthcare privacy regulations.
• Assist in preparing minor reports
• Support process improvements and contribute to team efficiency and service quality.
• Sales and Purchase Order Entry and Maintenance via SAP.
• Credit Memo Entry and Maintenance via SAP and Oracle.
• Managing Tickets through EnterpriseNow
• Strong coordination and teamwork across various functions.

Job Requirements

• 3-5 years of experience Accounting Background
• Ability to keep all company sensitive information secure.
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

(having access to a reliable backup power source is considered a plus, especially for this role

involving remote work)

Skills

• Strong proficiency in business English, both verbal and written; able to communicate clearly and professionally via email.
• Demonstrates initiative and consistently takes ownership of tasks and responsibilities without external prompting.
• Analyzes complex issues, identifies root causes, and implements effective solutions independently.
• Effectively manages time, tasks, and resources to meet deadlines and maintain productivity.
• Pays close attention to the finer points of tasks and projects, ensuring accuracy and completeness.
• Detail-oriented with strong organizational and time management skills.
• Proficient in Microsoft Office tools (Word, and Excel)
• Familiarity with AR systems (e.g., Oracle, SAP, or similar platforms)
• Experience with CRM systems such as Salesforce, or other platforms providing CRM services such as EnterpriseNow, or comparable systems is a plus.

WHAT WE OFFER

• Market Competitive Pay Levels
• Retirement Plan
• Medical Plan (HMO) from Day 1 of employment
• Dental, Medical, and Optical Reimbursements
• Life and Disability Insurance
• Paid Time-Off Benefits
• Sick Leave Conversion
• Tuition Fee Reimbursement
• Employee Assistance Program (EAP)
• Annual Performance Based Merit Increases
• Employee Recognition
• Training and Staff Development
• Employee Referral Program
• Employee Volunteerism Opportunity
• All Mandatory Statutory Benefits

WHO WE ARE

• Optum
  is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.
• UnitedHealth Group
  is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
• We're a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center.
• As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.
• We're a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 25,000 employees in the Philippines.
• Elevate your career with a leading health care company while improving lives.

Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that's dedicated to
Caring. Connecting. Growing together