Chief Operating Officer
5 days ago
Type: Full Time
Location: Vientiane, Laos
Please submit CV / Application in English only.
Overview
We are seeking a highly motivated and experienced professional to join our executive leadership team as Chief Operating Officer (COO) for a well-established and fast-growing insurance company in Laos.
As COO, you will play a critical role in overseeing core insurance operations, enhancing organizational efficiency, leading cross-departmental teams, and supporting the company's strategic growth, innovation, and customer service excellence in the Lao insurance sector.
Key Responsibilities
- Operational Leadership: Direct the company's day-to-day operations, ensuring alignment with strategic goals and regulatory standards.
- Strategic Planning: Lead planning initiatives to expand service offerings, improve processes, and strengthen the company's market position.
- Performance Management: Monitor KPIs, optimize resource allocation, and drive a culture of continuous improvement across operational units.
- Risk & Compliance Oversight: Ensure all company operations comply with regulatory frameworks, internal policies, and risk management standards.
- Technology & Innovation: Support digital company initiatives and enhance operational technology infrastructure.
- Team Leadership: Build, manage, and mentor high-performing teams across operations, credit, branch services, and support functions.
- Financial Control: Supervise cost-efficiency efforts, budget planning, and operational expenditures.
What We Desire from You
- Educational Background: Bachelor's degree in Economics, Business Administration, Finance, or a related field.
- Experience: Minimum of 5 years in a senior operational role within the financial services sector.
- Strategic Thinking: Ability to identify business opportunities and implement long-term strategic initiatives.
- Relationship Building: Capable of building long-term partnerships with clients, regulators, and business partners.
- Results-Oriented: Self-motivated, performance-oriented, and proactive in achieving and exceeding KPIs.
- Communication Skills: Ability to present business plans, lead meetings, and represent the company externally.
- Collaboration: Effective at working with cross-functional teams to achieve shared goals.
- Flexibility and Adaptability: Able to quickly adapt to changing market conditions, embrace new approaches, and drive continuous improvement.
- Entrepreneurial Mindset: Ownership mentality with a proactive approach to personal and business growth.
- Analytical Skills: Strong analytical skills, including cash flow modeling, investment acumen, and attention to detail.
Attributes We Value
- Strong problem-solving abilities and a passion for Insurance.
- Excellent collaboration skills and a commitment to team success.
- Attention to detail and the ability to thrive in a fast-paced environment.
- Openness to continual learning and feedback.
What We Offer
- An opportunity to be a key player in a fast-growing company.
- A collaborative and inclusive work environment where your ideas and contributions are valued.
- Competitive salary.
Job Type: Full-time
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