
Chief Operating Officer
2 days ago
About the job
Tarsier Fried Food (TFF), a flagship fast food chain under Nan Tian Group Ltd. Inc., is rapidly expanding across the Philippines and Southeast Asia. We are seeking a highly experienced Chief Operating Officer (COO) to lead our large-scale operations, drive aggressive growth, and build a nationwide QSR powerhouse brand.
Responsibilities:
- Oversee and manage daily operations of all TFF branches, ensuring standardized, efficient, and scalable execution.
- Lead expansion strategies including site selection, store development, and new market entry, leveraging personal network and resources.
- Develop and implement annual business goals (sales, profit, market share, customer satisfaction) with full accountability for results.
- Build, lead, and mentor a high-performing operations team of branch managers, regional managers, and support departments.
- Optimize cost control, supply chain, and quality assurance systems to maximize profitability while maintaining brand competitiveness.
- Drive customer experience excellence through operational improvements and service innovation.
- Establish and refine KPI systems, operational frameworks, and performance evaluation mechanisms.
- Partner closely with the founding team to deliver medium- and long-term strategic growth plans.
- Strengthen collaboration across HR, Finance, Marketing, and Engineering to improve operational efficiency.
- Monitor industry trends and competitor activity, launching innovative initiatives to ensure sustainable growth.
Qualifications:
- Bachelor's degree or above in Business Administration, Hospitality Management, or related field (MBA preferred).
- Minimum 10 years of senior management experience in fast food or QSR chains, with proven site selection and expansion success.
- Proven track record leading companies with annual turnover of ₱100B+ (or equivalent scale).
- Expertise in large-scale restaurant operations (operations, supply chain, P&L, customer service, and experience design).
- Strong leadership, decision-making, and communication skills.
- Familiarity with the Philippine and Southeast Asian QSR market strongly preferred.
- Fluent in English and Chinese, with strong cross-cultural management ability.
What We Offer:
- Competitive salary package (₱160K – ₱250K).
- Performance-driven rewards and long-term incentive programs.
- A leadership role in one of the fastest-growing fast food chains in the Philippines.
- International career platform with long-term growth and expansion opportunities.
Apply now to take a pivotal leadership role in building the future of TFF and the Philippine fast food industry.
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