
Change Management Associate
2 weeks ago
Qualifications:
- Graduate of any IT-related course
- Has a clear understanding of Agile Delivery Process
- Has knowledge in business analysis or project management
- Has understanding with insurance and claims-related products
- Has dealt with managing multi-cultural teams with different segmentations
- Taken up ITIL v4 and Agile / Lean / Scrum pieces of training
- PSPO I / CSPO (to certify within the organization)
- BABOK
- SBOK
- PMBOK
- Has spearheaded implementations between small to medium projects independently or with a team
- Has a proven track record in collaborating with cross-functional teams and vendors
- Has spearheaded large-scale projects independently or with a team
Responsibilities:
- Curate structured plans for how changes in software rollouts, process overhauls or organizational restructures will be introduced.
- Ensure clear, consistent communication with all affected teams and stakeholders, addressing concerns and managing expectations.
- Coordinate training sessions, create user guides, or set up support channels to help users adopt new tools or workflows.
- Analyze how proposed changes will affect different teams, systems, or operations, and help mitigate any negative impact.
- Track how well changes are being adopted, collect feedback, and make adjustments if needed.
- Work closely with product managers, engineers, HR, and leadership to align change initiatives with business goals and tech capabilities.
Job Type: Full-time
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- On-site parking
- Opportunities for promotion
- Promotion to permanent employee
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