Senior Operations Manager

2 days ago

Quezon City, National Capital Region, Philippines Happy Skin Full time

Company Description

Happy Skin is the country's favorite homegrown brand of makeup that cares for your skin. Our products are made in the world's beauty capitals, including Korea, Japan, and Taiwan. We are committed to offering high-quality, skin-friendly formulations that meet the needs of our diverse clientele.

Role Description

This is a full-time on-site role for a Senior Operations Manager located in Quezon City. The Senior Operations Manager will be responsible for overseeing daily operations, ensuring customer satisfaction, and managing operational teams. Key tasks include optimizing workflows, developing and implementing operational strategies, and maintaining communication with internal and external stakeholders to ensure seamless operations.

Operations / Warehouse

  • Develops operational plans, policies and strategy that aligns with the organization's vision and its current and long-term business objectives.
  • Responsible for long-range business planning and strategy of Operations.
  • Oversee Warehouse operations and performance.
  • Approver of Warehouse inventory and reconciliation.
  • Recommend business/process improvements for Operations and Warehouse.

Admin / People Management

  • Oversee admin and operations admin staff of the company.
  • Ensures the successful implementation of staff policies or programs.

Visual Merchandising

  • Responsible for overseeing visual merchandising strategies and execution across all retail locations, ensuring consistency with brand identity and enhancing in-store presentation

Qualifications:

  • Must have minimum of 5 years work experience in Operations under a retail company or FMCG company
  • Has superior analytic skills
  • Has an organized and systematic work process
  • Has both charismatic and pragmatic leadership skills
  • Well-versed in MS Applications
  • Someone who believes that working overtime and during the weekends is inevitable in Operations

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