Phlebotomy Team Lead
3 days ago
We're looking for an experienced and service-driven Phlebotomy Team Leader to oversee our phlebotomy operations across Maxicare Primary Care Clinics. This role ensures safe, accurate, and patient-centered specimen collection while leading a team of phlebotomists toward excellence in quality, efficiency, and compliance. If you are a proactive, people-focused leader with strong laboratory operations experience, we invite you to apply.
What You'll Do
o Lead daily phlebotomy operations across assigned clinics—managing schedules, staff deployment, and service flow.
o Supervise and mentor phlebotomy staff, ensuring high performance, proper techniques, and adherence to KPIs (first-attempt success rate, TAT, specimen quality).
o Ensure full compliance with DOH, ISO 15189, JCI, biosafety, and internal laboratory standards.
o Drive quality and performance, including coaching, competency checks, addressing service issues, and supporting root-cause investigations. o Oversee inventory and equipment readiness, ensuring supplies, consumables, and phlebotomy tools are complete, calibrated, and safe.
o Maintain accurate documentation and reports—training logs, incident reports, audit results, and operational updates.
o Collaborate with nursing, outpatient services, and clinic operations to ensure smooth, patient-centered specimen collection.
Qualifications Education:
• Bachelor's degree in Medical Technology or Nursing
• PRC-licensed Medical Technologist or relevant certification preferred Experience / Knowledge:
• 3–5 years' experience in phlebotomy or clinical laboratory settings
• 1–2 years' experience in a supervisory, team lead, or administrative role
• Training in Leadership, Phlebotomy Training, ISO 15189/Quality Systems, or Healthcare Management
Skills and Attributes:
• Strong leadership, people management, and collaborative abilities
• Deep knowledge of safe and accurate specimen-collection standards
• Excellent communication and team-coordination skills
• High attention to detail, organized, and able to manage pressures in fast-paced settings
• Proficient in documentation and Microsoft Office tools
Next Steps:
Required Application Form To be considered for this role, please complete the following form:
Note: Failure to fill out the form may result in your application not being considered for interview.
Already submitted this form before? No need to resubmit. We'll review your past responses.
What We Offer
We offer competitive and meaningful benefits because we value our team:
o Guaranteed up to 15th Month Pay o Quarterly Rice Subsidy
o Medicine Benefit o HMO Coverage o Life Insurance
o Convertible Leave Credits Ready to join us? Make a difference in everyday healthcare—apply today
Note: If you've applied with us recently and were not selected, we kindly encourage you to reapply after six (6) months. This allows time for further growth and experience and ensures we give every applicant a fair and refreshed consideration. We truly appreciate your interest and look forward to the possibility of reconnecting in the future
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