Business Analyst

As a Business Analyst, you will play a key role in the Functional Services Team, supporting the deployment of the company's PPM solution. You will be responsible for understanding the client's environment and translating business requirements into functional specifications for platform configuration. Working closely with stakeholders, you will gather requirements, review PMO artifacts, and conduct workshops to assess business needs. By leading solution workshops and showcasing the platform's capabilities, you will ensure alignment between client expectations and system configuration. You will also contribute to developing Solution Blueprints, addressing technical queries, and driving process improvements to enhance efficiency across both client and company environments.

Company Profile:

Our client is an Australian-based company with over 30 years of expert knowledge delivering business benefits through Project Portfolio Management – transforming organizations from good to great. They are specialists in Planview products and provide a wealth of knowledge and services to empower their client's organization to utilize PPM portfolios to their maximum capability.

Due to their continued success, they are looking to establish their pioneering team in the Philippines and are seeking a skilled Business Analyst to join their dynamic team.

This is an amazing career opportunity for someone who wants to gain experience in modern technologies, and tools. Career growth, state-of-the-art technologies to learn, and a highly collaborative working environment are some of the things that you could look forward to

Duties and Responsibilities:

• Under the direction of the Client Engagement Lead, the Business Analyst works within a team of three and is responsible for core configuration structures as well as translating client functional requirements into the Planview Platform.
• When required, the Business Analyst will also support the Delivery Services Director by providing subject matter expertise, including pre-sales and sales support
• Work closely with the delivery and technical teams to advise on the best possible solution aligned to the clients' requirements, challenging current practice to drive innovation in the deployments
• Strong stakeholder management skills with the ability to communicate complex architectural concepts to both technical and non-technical audiences
• Pro-actively supports and when required manages and leads the delivery of customer-focused workshops, showing agility, flexibility and a capability to be creative in solutioning, whilst aligning to the company's line of business products and services.
• Supports the technical team in the client escalation for all implementations
• Manages and works closely with the company's Functional services team (Client Engagement Lead, PPM Analyst) and the technical team (Technical PPM Analysts, BI and Integration Analysts)
• Become a subject matter expert on Planview Portfolios, to enable the capability to advise and instruct on the optimum configuration required against the client's business requirements
• Act as the lead BA consultant to deliver subject matter expertise in both a pre-sales context and on delivery engagements. Execute projects according to the agreed work plan under direction of the Client engagement lead, and where necessary, direct delivery consultants in their delivery tasks and · ensure quality outcomes for our customers as a result
• Provide project status information to the delivery managers or project managers, including risk identification, task delay and task completion estimates. Validate with the project or delivery manager that the completion expectations have been met
• Proactively alert Project teams of potential problems based upon your strong working knowledge of the Planview solution within the customer's environment
• Responsible for directing and reviewing comprehensive documentation around solution design and project delivery. Works closely with technical team to fully understand the design and implementation to be delivered to the customer
• Identify, analyse, and manage technical risks within consultancy engagements, projects, assisting to make strategic decisions on what will be the most effective use of resources
• Participate in strategic project review sessions to share materials or lessons learned with the wider team in the company. The BA play a critical role in the knowledge feedback loop within refining existing solutions and the creation of new service offerings
• Develop skills and work with the Client Engagement Lead to attend prescribed or requested training, demonstrating accountability for maintaining strong performance and a commitment to ongoing learning and development
• Provide guidance to client teams or third-party partners to collaborate and implement the technical solution, build mutual support and develop an understanding with colleagues across functions
• Supports the PPM Analyst in preparing, maintains and submitting activity/progress reports and time recording/management reports in accordance with the company's procedures
• Assist in or be responsible for the creation of knowledge management articles and perform all knowledge management tasks in accordance with defined processes, procedures and personal KPIs
• Effectively always represent the company in a professional manner to the customer
• Mentor Technical and Functional team staff within specialist areas
• Willingness to work on a flexible schedule and travel where required

• At least 3–5 years of experience as a Business Analyst
• Experience within the IT Industry/financial/Other services or in business consulting.
• Experience with large scale digital transformations.
• Exposure to strategy development and roadmap formulation
• Experience delivering major business solutions
• Strong analytical skills, stakeholder management, and a passion for optimizing business processes
• Detail-oriented with a focus on accuracy
• Strong documentation skills

Advantageous Skills/Experience:

• Bachelor's degree in Business or a related field (preferred)
• Certification as a consultant or equivalent accreditation in a specialist area (e.g., PRINCE2, PMBOK, PMI, Agile, Scrum)
• Knowledge of network solutions, operating systems, and technology integration across both infrastructure and application aspects
• Understanding of multiple technology platforms
• Knowledge and experience with related computer applications
• Proficiency in Microsoft Office
• Knowledge or experience working with PPM solutions (highly advantageous)
• Familiarity with financial systems and general financial management principles