Full-Time Sales

2 days ago

Manila, National Capital Region, Philippines Private Advertiser Full time $104,000 - $130,878 per year

Are you a highly motivated and articulate individual with a passion for customer service and sales? We are seeking a Remote Sales & Customer Service Representative to join a high-performing team in a fast-paced, performance-driven environment.

This is a remote, full-time role focused on managing inbound and outbound calls, driving booking conversions, and delivering exceptional service to prospective clients. If you have a strong command of English with a neutral accent, excellent interpersonal skills, and a proven ability to meet KPIs, we want to hear from you.

Key Responsibilities
  • Handle inbound and outbound calls with professionalism and empathy
  • Proactively convert enquiries into bookings, aligning with sales targets and KPIs
  • Maintain accurate records of customer interactions and call outcomes
  • Resolve client queries and provide clear, concise information about products and services
  • Uphold brand standards in every customer interaction
  • Contribute to continuous improvement by identifying trends and customer needs
  • Work closely with the operations and bookings team to ensure seamless customer journeys
Performance Expectations
  • Daily and weekly KPIs based on number of calls, meaningful conversations, and successful bookings
  • Ability to meet and exceed conversion targets while maintaining customer satisfaction metrics
Who We're Looking For
  • Prior experience in sales, call centre, or customer service roles
  • Exceptional spoken English with a neutral accent (required)
  • Strong interpersonal skills and the ability to build rapport quickly over the phone
  • Self-motivated, results-oriented, and confident in working independently
  • Comfortable with scripts, CRM systems, and structured workflows
  • Excellent problem-solving ability and adaptability in dynamic environments
  • Positive attitude, punctuality, and a commitment to excellence
Desirable Qualifications
  • Bachelor's degree (any discipline), though not essential
  • Familiarity with call handling software, VoIP systems, and CRM platforms
  • Previous remote work experience is highly regarded
What We Offer
  • Stable, long-term remote employment with a growing organisation
  • A collaborative virtual team environment with strong leadership support
  • Clear KPIs, regular hours, and structured performance feedback
  • Opportunity to develop your career in a high-performance, customer-first culture

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