Solution Architect ESM

2 days ago

Makati City, National Capital Region, Philippines Par Excellence Search Consulting Inc Full time ₱1,500,000 - ₱3,000,000 per year

Work Setup and Sched: Normal dayshift sched - 2 days onsite, 3 days WFH

Work Location: Legaspi Village, Makati City

Client Profile: A global leader in optical lens technology, building its Center of Excellence in the Philippines to drive innovation and growth.

We're hiring a Solution Architect to design and drive the architecture of our client's global Enterprise Service Management (ESM) and Monitoring platforms. This role defines strategy, ensures scalability and integration, and partners with stakeholders and delivery teams to enable world-class IT service operations.

What you'll do:

  • Define and maintain the ESM & Monitoring architecture, roadmap, and standards.
  • Translate business needs into scalable, future-proof solutions.
  • Guide development teams to deliver enterprise-wide implementations.
  • Partner with global stakeholders to align on strategy, compliance, and best practices.
  • Optimize vendor/platform usage for maximum business value.

Key KPIs:

  • Solution adoption rate & stakeholder satisfaction
  • Platform availability, stability, and performance
  • Number of successful, on-time implementations
  • Reduction in incidents / improved MTTR
  • Reusability & scalability of delivered solutions

What you bring:

  • 10+ years in ITSM/ESM, with strong architectural background (ServiceNow, BMC, Jira SM, or similar).
  • ITIL 4 and architecture certifications preferred.
  • Proven ability to design and govern large-scale service platforms.
  • Excellent communication and stakeholder management skills.

  • Solution Architect

    2 weeks ago

    Makati City, National Capital Region, Philippines HR Network Inc. Full time ₱2,000,000 - ₱2,500,000 per year

    Job Responsibilities:The Solution Architect for the Enterprise Service Management (ESM) Platform is a pivotal role response for designing comprehensive, scalable, and integrated platforms and solutions that address complex business challenges. This role collaborates with cross-functional teams, including developers, engineers, and project managers, to create...

  • Solution Architect

    4 days ago

    Makati City, National Capital Region, Philippines Par Excellence Search Consulting Inc Full time ₱2,500,000 - ₱6,000,000 per year

    Job Purpose:The Solution Architect for the Enterprise Service Management (ESM) Platform is a pivotal roleresponsible for designing comprehensive, scalable, and integrated platforms and solutions thataddress complex business challenges. This role collaborates with cross-functional teams,including developers, engineers, and project managers, to create...

  • Solutions Architect

    1 week ago

    Makati City, National Capital Region, Philippines Q2 HR Solutions Inc. Full time ₱1,500,000 - ₱2,500,000 per year

    Job SummaryThe Solutions Architect will be responsible for designing and implementing technology solutions that meet the business needs within our HMO client. This role requires a deep understanding of both business and technical aspects, ensuring that solutions are scalable, secure, and aligned with industry best practices.Responsibilities :Solutions...

  • Solutions Architect

    1 week ago

    Makati City, National Capital Region, Philippines Q2 HR Solutions Full time ₱1,200,000 - ₱3,600,000 per year

    Job SummaryThe Solutions Architect will be responsible for designing and implementing technology solutions that meet the business needs within MediCard. This role requires a deep understanding of both business and technical aspects, ensuring that solutions are scalable, secure, and aligned with industry best practices.Responsibilities :Solutions...

  • Solutions Architect

    1 week ago

    Makati City, National Capital Region, Philippines Seven Seven Global Services Inc Full time ₱1,440,000 - ₱2,160,000 per year

    Job Summary:Hybrid Setup ( 3x on-site)Office Location: AIA Tower MakatiDay ShiftThe Solutions Architect will be responsible for designing and implementing technology solutions that meet the business needs within MediCard. This role requires a deep understanding of both business and technical aspects, ensuring that solutions are scalable, secure, and aligned...

  • Solutions Architect

    2 weeks ago

    Makati City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱2,000,000 - ₱2,500,000 per year

    Job Summary:• The Solutions Architect will be responsible for designing and implementing technology solutions that meet the business needs within MediCard. This role requires a deep understanding of both business and technical aspects, ensuring that solutions are scalable, secure, and aligned with industry best practices.ResponsibilitiesSolutions...

  • Solutions Architect

    1 week ago

    Makati City, National Capital Region, Philippines Equitable Computer Services Full time ₱900,000 - ₱1,200,000 per year

    As a Solution Architect, you will take ownership of the solution blueprint and roadmap, partnering closely with the Enterprise Architect and clients to understand business challenges and translate them into effective solution designs.Your day-to-day responsibilities will include:Collaborating with cross-functional teamsAnalyzing business requirements and...

  • Solutions Architect

    4 days ago

    Makati City, National Capital Region, Philippines Socium - Teams Done Differently Full time ₱1,500,000 - ₱3,000,000 per year

    About the RoleWe are looking for experiencedSolutions Architects, Domain Solutions Architect, and Cloud Solutions Architectto design, develop, and implement scalable, secure, and high-performing technology solutions. You will collaborate with stakeholders, product owners, and engineering teams to align architecture with business goals while ensuring...

  • Solutions Architect

    4 days ago

    Makati City, National Capital Region, Philippines Trends & Technologies, Inc. Full time ₱1,500,000 - ₱2,500,000 per year

    This Solutions Architect is responsible for the overall design of the application and mapping the business requirements to systems/technical requirements. Provides technical guidance to the business unit and assists account managers in pre-sales activities.ResponsibilitiesSupports sales productivity and deals with process flow by handling complex...

  • Solution Architect

    1 week ago

    Makati City, National Capital Region, Philippines Metropolitan Bank & Trust Company Full time ₱1,500,000 - ₱2,500,000 per year

    Be #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...