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NO BPO EXP REQUIRED

2 weeks ago

Taguig, National Capital Region, Philippines iOPEX Technologies Full time ₱150,000 - ₱250,000 per year

The Opportunity

iOPEX Technologies Philippines Inc. is seeking enthusiastic individuals to join our team as Non-Voice Customer Service Representatives. This is an exciting opportunity to be part of a growing company that provides exceptional customer support across various industries.

Key Responsibilities

  • Provide prompt and courteous customer service through email, chat, and other non-voice channels
  • Respond to customer inquiries, concerns, and requests in a timely and professional manner
  • Troubleshoot and resolve customer issues effectively, while adhering to company policies and procedures
  • Maintain accurate records and documentation of customer interactions
  • Collaborate with cross-functional teams to ensure a seamless customer experience
  • Continuously improve customer service skills and stay up to date with product knowledge

What We're Looking For

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical abilities
  • Adaptability and the ability to work in a fast-paced environment
  • Attention to detail and a commitment to providing exceptional customer service
  • No prior experience required, as full training will be provided

What We Offer

  • Competitive salary and incentive-based bonuses
  • Comprehensive health and wellness benefits
  • Opportunities for career growth and development
  • Supportive and collaborative work environment
  • Work-life balance initiatives, such as flexible scheduling and remote work options

About Us

iOPEX Technologies Philippines Inc. is a leading provider of innovative business process outsourcing solutions. With a strong focus on customer satisfaction, we have established a reputation for delivering high-quality services to a diverse range of clients. Join our team and be a part of our continued growth and success.

Apply now and take the first step towards an exciting career with iOPEX Technologies Philippines Inc.