Retail Operations Manager

Key Responsibilities:

Store Operations Management:

✓ Supervise and support Store Supervisors to ensure smooth daily operations across all

retail locations.

✓ Monitor store performance metrics, including sales, customer satisfaction, and

operational efficiency.

✓ Implement and enforce standard operating procedures (SOPs) across all stores.

Sales and Customer Service:

✓ Develop and execute sales strategies to achieve or exceed revenue targets.

✓ Ensure high standards of customer service are maintained in all stores.

✓ Address customer complaints and issues promptly and effectively.

✓ Identify opportunities to increase sales through upselling, cross-selling, and promotions.

Inventory Management:

✓ Oversee inventory control processes, including ordering, stocking, and inventory audits.

✓ Ensure optimal inventory levels are maintained to meet customer demand without

overstocking.

Summarize this table Inventory Management:

✓ Oversee inventory control processes, including ordering, stocking, and inventory audits.

✓ Ensure optimal inventory levels are maintained to meet customer demand without

overstocking.

Staff Management and Development:

✓ Recruit, train, and develop store managers and staff to ensure a knowledgeable and

motivated workforce.

✓ Conduct regular performance evaluations and provide constructive feedback.

✓ Foster a positive work environment and promote teamwork and collaboration.

Summarize this table Staff Management and Development:

✓ Recruit, train, and develop store managers and staff to ensure a knowledgeable and

motivated workforce.

✓ Conduct regular performance evaluations and provide constructive feedback.

✓ Foster a positive work environment and promote teamwork and collaboration.

Marketing and Merchandising:

✓ Collaborate with the marketing team to develop and execute promotional campaigns.

✓ Ensure stores are merchandised effectively to maximize sales and enhance the customer

experience.

✓ Analyze market trends and customer preferences to inform product selection and

merchandising strategies.

✓ Identify opportunities to enhance the brand through premium product offerings,

exclusive collections, and elevated in-store experiences.

Summarize this table Marketing and Merchandising:

✓ Collaborate with the marketing team to develop and execute promotional campaigns.

✓ Ensure stores are merchandised effectively to maximize sales and enhance the customer

experience.

✓ Analyze market trends and customer preferences to inform product selection and

merchandising strategies.

✓ Identify opportunities to enhance the brand through premium product offerings,

exclusive collections, and elevated in-store experiences.

Compliance and Safety:

✓ Ensure all stores comply with company policies, industry regulations, and health and

safety standards.

✓ Conduct regular audits and inspections to identify and address compliance issues.

✓ Implement and maintain loss prevention strategies to minimize shrinkage and theft.

Summarize this table Compliance and Safety:

✓ Ensure all stores comply with company policies, industry regulations, and health and

safety standards.

✓ Conduct regular audits and inspections to identify and address compliance issues.

✓ Implement and maintain loss prevention strategies to minimize shrinkage and theft.

Brand Image and Strategic Planning:

✓ Formulate strategies to enhance the brand image and increase sales through targeted

marketing, partnerships, and community engagement.

✓ Develop and implement initiatives to position the brand as a premium provider of

medical scrubs and healthcare apparel.

✓ Identify and leverage market opportunities

Summarize this table Brand Image and Strategic Planning:

✓ Formulate strategies to enhance the brand image and increase sales through targeted

marketing, partnerships, and community engagement.

✓ Develop and implement initiatives to position the brand as a premium provider of

medical scrubs and healthcare apparel.

✓ Identify and leverage market opportunities

Working Set-Up:

• 3 days in office, 2 days in store

Compensation and Benefits:

• 560 php load allowance

• Sales incentives

Job Type: Full-time

Pay: Php50, Php60,000.00 per month

Language:

• English (Preferred)

Work Location: In person