Online Team Manager
4 hours ago
We are seeking a seasoned Online Team Manager with Cosmetic Regulatory Compliance Expertise to lead a growing remote team. This role requires strong leadership and deep regulatory knowledge, particularly within ASEAN regions. The successful candidate will oversee compliance projects across international markets including Australia, New Zealand, the US, EU, and Asia while managing team performance, client satisfaction, and operational efficiency. Ideal applicants will bring a solid background in cosmetics or pharmaceutical regulation, project leadership, and remote work coordination.
MAJOR RESPONSIBILITIES1. Remote Team & Project Management
Lead, manage, and mentor a remote compliance team to ensure efficient workflows and timely delivery.
Allocate resources, assign tasks, and monitor team capacity across multiple ongoing projects.
Maintain consistent and clear team communication using digital tools and project management systems.
Foster a culture of accountability, growth, and high performance.
2. Regulatory Compliance Oversight
Review cosmetic product ingredients, labelling, and documentation in line with regional regulations (especially ASEAN).
Conduct technical assessments for compliance with local and international standards.
Provide expert input on regulatory strategies and ensure consistent alignment with business objectives.
Oversee preparation of compliance reports and risk assessments.
3. Client and Internal Coordination
Collaborate closely with the Director to ensure team activities align with client priorities and business strategy.
Serve as the regulatory point of contact for client-facing projects.
Identify gaps in workflow and propose process improvements and technology solutions.
Support internal training and onboarding of new compliance team members.
4. Continuous Improvement
Recommend and implement scalable processes for operational efficiency
Stay current with regulatory updates across relevant jurisdictions
Lead initiatives that improve service delivery and client satisfaction
Knowledge
ASEAN Cosmetic Directive Compliance Certification (preferred).
PCPC (Personal Care Products Council) Regulatory Workshops (preferred).
GMP for Cosmetics & ISO 22716 certification (preferred).
In-depth understanding of cosmetic regulatory frameworks, particularly within ASEAN countries.
Familiarity with international compliance standards (AU, NZ, US, EU, UK, Canada, etc.).
Knowledge of project management and remote team leadership principles.
Skills
Strong leadership and team management skills.
Excellent written and verbal communication.
Proficient in compliance documentation review and regulatory interpretation.
Tech-savvy, with experience in Microsoft 365, Teams, and project tracking systems.
Abilities
Highly detail-oriented and proactive in problem-solving.
Ability to manage multiple deadlines and shifting priorities in a fast-paced environment.
Capable of balancing strategic oversight with hands-on technical reviews.
Confident in decision-making and team coordination under minimal supervision.
Desktop/Laptop with at least an i5 processor; Windows 10 OS
At least 8GB RAM
Minimum internet speed of 25 MBPS
Noise-cancelling headset and working webcam
Quiet, dedicated workspace suitable for virtual team management
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