Senior Case Manager

1 day ago

Davao City, Davao, Philippines Queensland Corrective Services Full time

Community Corrections is devoted to delivering evidence-informed case management and individualised support to people in the community under a variety of supervision orders imposed by the courts and Parole Board Queensland, with an aim to protect the community and reduce reoffending by providing tailored supervision to meet the individual risks and needs of supervised individuals.

A career as a Senior Case Manager (Rural and Remote) with Community Corrections is an exciting opportunity for you to make a difference in your community.

The Senior Case Manager (Rural and Remote) ensures a high level of community safety through the case management of adults subject to orders within the community. The position acts in accordance with assessed risk and need and maintains high standards of assessment practices that facilitate effective supervision and improve reintegration and rehabilitation of individuals subject to community-based orders.

The position is responsible for consulting with relevant Aboriginal and Torres Strait Islander communities and organisations to assist in closing the gap of Indigenous over-representation within the criminal justice system.

The Essential Requirements For This Role Are

  • Demonstrated negotiation and conflict resolution skills for liaising with management, staff and internal and external stakeholders at all levels, to gain commitments and negotiate service delivery, priorities, deadlines, resources and other relevant issues
  • Able to work self-sufficiently and to cope with the pace, complexity and multi-tasking required in the operating environment.
  • Able to demonstrate experience working within a legislative framework that underpins a core service delivery area.
  • Ability to build and manage ongoing working relationships with a range of stakeholders
  • Interpersonal skills for negotiating with key stakeholders, who often have competing interests, on sensitive and complex issues.
  • Well-developed written and oral communication skills

Qualifications And Other Requirements

  • As this position will require travel and work across various locations possession of a driver's licence, minimum C class Australian licence is a mandatory requirement.
  • There may be instances where the incumbent will be required to work hours outside the normal work hours, undertake travel to other locations, or temporarily work from an alternate location.
  • Individuals employed on a permanent or temporary basis will be required to complete Certificate IV in Correctional Practice (Community). All activities and assessments associated with the Certificate IV are to be completed within 12 months of commencing their employment, and certification achieved within 18 months.

This position is based in a regional location. Remote Area Incentive Scheme (RAIS) benefits may apply to eligible applicants.

The successful applicant may be eligible to receive relocation expenses under the Transfer and Appointment Expenses Directive 11/11.

Please refer to the Application Guide and the Role Description available below for further information on the requirements of this role.

Applications to remain current for 12 months.
Job Ad Reference: QLD/673858/25
Closing Date: Wednesday, 14th January 2026
Occupational group
Community Care

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