Sales & Customer Success Operations Analyst

3 hours ago

Cebu City, Central Visayas, Philippines VenturED Solutions Full time ₱1,200,000 - ₱2,400,000 per year
Sales & Customer Success Operations AnalystPosition Overview:We are seeking a highly analytical and detail-oriented Sales & Customer Success Operations Analyst to support our UK Sales and Customer Success teams. This role is critical in driving revenue growth, operational efficiency, and customer retention by providing actionable insights, maintaining accurate CRM data, and optimizing processes.Position Description:
  • Renewals & Retention (25%) – Manage the renewal pipeline, standardize churn tracking, and monitor retention metrics (logo, revenue, cohort).
  • Customer Health & Expansion Insights (20%) – Build and maintain customer health scorecards, flag at-risk accounts, and identify upsell/cross-sell opportunities to support CSMs.
  • Sales Pipeline & Forecasting (25%) – Monitor opportunity quality, sales hygiene, forecasting accuracy, and pipeline health for UK Sales.
  • Sales Performance Analytics (15%) – Track sales velocity, cycle analysis, variance, and deal performance to improve predictability.
  • Operational Excellence (15%) – Standardize reporting and dashboards, ensure Salesforce data integrity, automate processes, and optimize operational efficiency.
     

Qualifications & Skills:

  • Bachelor's degree in Business, Finance, or a related field.
  • 2–4 years of experience in Sales Operations, Customer Success Operations, or Revenue Operations.
  • Strong analytical and Excel/CRM skills (Salesforce preferred).
  • Experience with sales forecasting, pipeline management, and retention metrics.
  • Excellent communication skills and cross-functional collaboration abilities.
Company Overview:

VenturEd Solutions is a leading solution provider exclusively dedicated to powering the success of K-12 schools, students, and families. With innovative solutions rooted in more than 50 years of service to the education sector, VenturEd Solutions, formerly Education Brands from Community Brands, empowers schools worldwide with efficient, highly configurable solutions that strengthen operations and drive growth. VenturEd Solutions serves more than one million students and families at over 24,000 schools, districts, dioceses, multi-academy trusts, and educational organizations globally. This comprehensive suite of solutions supports admissions and enrollment, financial aid, tuition, student information management, school payments, communications, data, and analytics to aid schools in achieving their goals and make a lasting impact in their communities.

Our mission is to help passionate people and purpose-driven organizations achieve more for their communities.

What We Bring to the Table:

Growth Opportunities to help you advance in your career.
Achieve Work-Life Balance with a setup that suits you.
Employee Engagement Activities to connect and grow with your team.
Complimentary HMO for you + 2 dependents from Day One—your health matters
Earn a 20% Night Shift Differential—your hard work deserves to be recognized.
Convertible Leave Credits available right from the start.
Quarterly Performance Bonuses—because your efforts should be rewarded
Annual Merit Increase to recognize your dedication and growth.
Guaranteed Weekends Off—take time to relax and recharge.

  • Sales & Customer Success Operations

    1 week ago

    Cebu City, Central Visayas, Philippines VenturEd Solutions Full time ₱900,000 - ₱1,200,000 per year

    For more than 40 years,VenturEd Solutionshas been supporting K-12 private and independent schools. We offer a comprehensive suite of software tools for admissions, enrollment, financial aid, tuition management, student information, communication, fundraising, and accounting. These tools empower schools to fulfill their missions and deliver exceptional...

  • Sales & Customer Operations Associate

    3 hours ago

    Cebu City, Central Visayas, Philippines With Intelligence Full time ₱200,000 - ₱300,000 per year

    With Intelligence is an information exchange connecting allocators and fund managers across various asset classes, providing the necessary insights and data for smarter asset allocation decisions. The Sales & Customer Operations team plays an essential role in supporting our sales and customer success initiatives across our business intelligence product...

  • Sales & Customer Operations Associate

    1 hour ago

    Cebu City, Central Visayas, Philippines With Intelligence Full time ₱25,000 - ₱50,000 per year

    With Intelligence is an information exchange connecting allocators and fund managers across various asset classes, providing the necessary insights and data for smarter asset allocation decisions. Our platform combines data with valuable narratives gathered through enduring relationships within the industry.The Sales & Customer Operations team plays a vital...

  • Sales & Customer Operations Associate

    50 minutes ago

    Cebu City, Central Visayas, Philippines With Intelligence Full time ₱20,000 - ₱40,000 per year

    With Intelligence is an information exchange connecting allocators and fund managers across various asset classes, providing the necessary insights and data for smarter asset allocation decisions. Our platform combines data with valuable narratives gathered through enduring relationships within the industry.The Sales & Customer Operations team plays a vital...

  • Customer Success Manager

    1 week ago

    Cebu City, Central Visayas, Philippines HOD HR HUB (H³) Full time ₱1,200,000 - ₱2,400,000 per year

    Role: Customer Success ManagerWork Set Up: Work From HomeSalary Package: Very CompetitiveCandidates from the Philippines, Japan, India, and Malaysia are accepted.Language Proficiency:• Japanese - N1• English – B2Minimum Skill Requirements:• At least 1-2 years B2B/Account Management experience• Account Management Experience• Experience providing...

  • Bilingual Customer Success

    2 weeks ago

    Cebu City, Central Visayas, Philippines Expounder Corp. Full time ₱1,200,000 - ₱2,400,000 per year

    Position Overview:As we scale our global team, we are seeking Bilingual Customer Success Representatives with over 2 years of experience in post-sales activities. In this role, you will be responsible for ensuring our customers' success by enhancing their product adoption, improving satisfaction levels, and utilizing their feedback to influence product...

  • Customer Success Lead

    2 weeks ago

    Cebu City, Central Visayas, Philippines Abby Care Full time ₱900,000 - ₱1,200,000 per year

    About Abby CareMaking family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care...

  • Sales and Marketing Analyst

    1 hour ago

    Cebu City, Central Visayas, Philippines Smartsourcing Full time ₱500,000 - ₱750,000 per year

    About the job Sales and Marketing Analyst*Keep People Moving with data-driven strategies that fuel smarter growth in mobility solutions. Join Smartsourcing nowAt Smartsourcing, we believe data is more than numbers--its the key to helping businesses grow smarter and serve people better.*As a Sales & Marketing Analyst, your purpose is to transform insights...

  • Customer Success Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines Hire Overseas Full time $30,000 - $60,000 per year

    We're looking for a Customer Success Specialist professional who loves helping people and can provide quick, thoughtful, and accurate support to our community of parents and caregivers.You'll be part of a small, mission-driven team focused on improving children's gut health. This role is perfect for someone who enjoys problem-solving, thrives in fast-moving...

  • Customer Success Associate

    2 weeks ago

    Cebu City, Central Visayas, Philippines Essential Tech Full time ₱1,060,455 per year

    About UsAt Essential Tech, we believe in more than just IT solutions – we believe in people. Our values guide everything we do:Respectful – Honest and transparent in every interactionSupportive – Teamwork and collaboration at the heart of successFriendly – A positive, relaxed environment for clients and colleaguesEngaged – Flexible, ambitious, and...