
Operations Supervisor – 30K Sign-On Bonus
7 days ago
Moder Solutions Inc.
1Nito Tower, Cebu or JDN IT Square, Mandaue
Full-Time | Operations & Team Management (Call Centre & Customer Service)
Salary Range: ₱35,000 – ₱45,000/month
About the Role
We're seeking a dynamic Operations Supervisor to lead a team of mortgage processing professionals. This role is ideal for someone with strong leadership skills, a passion for coaching, and a commitment to delivering high-quality service in a fast-paced BPO environment.
Key Responsibilities
- Supervise a team of 12–20 mortgage specialists
- Track daily performance and share updates, tips, and action plans to meet SLAs
- Foster a positive and productive team culture through coaching and recognition
- Oversee pipeline management to ensure daily targets are achieved
- Collaborate with cross-functional teams including Quality Assurance and Performance Management
- Conduct regular coaching sessions and team huddles to align on goals and updates
- Serve as a Subject Matter Expert (SME) and provide guidance on complex scenarios
- Identify trends and share insights with leadership for process improvements
- Develop strategies and timelines to meet operational goals
- Train and mentor team members to enhance their skills and performance
Qualifications
- Bachelor's degree preferred
- Strong verbal and written communication skills
- Minimum 2 years of experience in a supervisory role within the BPO industry
- Preferably with Billing experience
- Background in banking, finance, insurance, or US mortgage servicing is a plus
- Proficient in Microsoft Office (especially Excel & PowerPoint)
- Confident with excellent negotiation and leadership abilities
- Willing to work onsite in Cebu City or Mandaue City
What We Offer
- Competitive monthly salary
- ₱30,000 sign-on bonus
- HMO coverage with one free dependent
- Life insurance
- Free parking
-
Fedex Account With 20,000 Sign Bonus WFH
2 weeks ago
Cebu City, Central Visayas, Philippines AUXILIA INC Full time ₱15,000 - ₱30,000 per yearAbout the role AUXILIA INC' is seeking a talented Customer Service Representative to join our dynamic team and provide exceptional support to our FedEx account. This is a full-time, work-from-home opportunity based in Cebu City, Cebu, offering a competitive salary and an enticing sign-on bonus of 20,000 PHP.What you'll be doingProviding courteous and...
-
Cebu City, Central Visayas, Philippines TREXAN CAREER SYSTEMS Full time ₱312,000 per yearCustomer Service Representative | Cebu IT Park | Up to PHP 26,000/month + PHP 15,000 Sign-On BonusLocation: Cebu IT Park, Cebu CitySalary: Up to PHP 26,000/month + PHP 15,000 Sign-On Bonus + Benefits & BonusesEmployment Type: Full-Time | Virtual Hiring ProcessAbout the Company:Join a dynamic team of professionals at a leading company in the customer service...
-
Operations Team Supervisor
3 days ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱360,000 - ₱540,000 per yearAbout the RoleWe're seeking a dynamic Operations Supervisor to lead a team of mortgage processing professionals. This role is ideal for someone with strong leadership skills, a passion for coaching, and a commitment to delivering high-quality service in a fast-paced BPO environment.Key ResponsibilitiesSupervise a team of 12–20 mortgage specialistsTrack...
-
Customer Service Supervisor
2 weeks ago
Cebu City, Central Visayas, Philippines Moder Solutions Inc. Full time ₱1,200,000 - ₱1,800,000 per yearLooking to level up your leadership career in a company that's fast-growing, dynamic, and shaping the future of customer service in financial services?Moder Solutions Inc. is searching for a passionate, results-driven Customer Experience Supervisor to lead a team of talented mortgage analysts supporting U.S. residential mortgage accounts. What's In It For...
-
Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱25,000 - ₱26,000 per yearDo you have 1 year of Financial Account experience? OR 2 years BPO background? Then this might be for youLocation: Cebu Business ParkWork Setup: OnsiteSchedule: Night Shift / Shifting ScheduleStart Date: Urgent / ASAPJob DescriptionWe are looking for dedicated Customer Service Representatives to join our Financial Account program. You will be responsible for...
-
Level 1 Customer Service Representative
2 days ago
Cebu City, Central Visayas, Philippines SVC PH Inc. Full time ₱40,000 - ₱50,000 per yearSelect VoiceCom is currently looking for a Level 1 Customer Service Representative to start ASAPSelect VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees...
-
Healthcare CSR w/ 30k Signing Bonus
2 weeks ago
Cebu City, Central Visayas, Philippines Omega Healthcare Management Services Inc. Full time ₱40,000 - ₱60,000 per yearDreaming of a long, stable career? Have you ever thought of a career in BPO healthcare? Invest in quality education and be trained by the best in industry.The job of a Healthcare Executive is to handle inbound customer service support calls from the customers as well as outbound for follow-ups. Work in a spirit of teamwork and cooperation, convey a sense of...
-
Cebu City, Central Visayas, Philippines ASPIRE PROFESSIONAL RESOURCES DEVELOPMENT INC Full time ₱240,000 - ₱372,000 per yearPHONE CALL INTERVIEW ONLINE PROCESS HERE IN CEBU IT PARKAccount : Logistic East Account, Telco, Financial, Retail AccountLocation : CEBU IT PARKWork Setup: OnsiteStart Date: October 9 and 20Process : VIRTUAL HIRING PROCESS | Phone InterviewPay: Php24, Php30,000.00 per month+2,000 Non-Taxable Allowance+2,500 Program Allowance+20% Sign On BonusHMO Coverage +...
-
Olongapo City, Central Luzon, Philippines Generika Drugstore Full time ₱276,000 - ₱3,000,000 per yearJob Qualifications:Bachelor's Degree Holder in PharmacyA Registered PharmacistExperienced in retail or drugstore operationsNewly board passers are welcome to applyCustomer-oriented with excellent communication skillsDependable and supportive of developing the communityStrong work ethic, professional and responsibleWHAT YOU'LL GET:10,000 Sign-on BonusYearly...
-
Operations Supervisor
2 days ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱360,000 - ₱420,000 per yearOperations Supervisor – Retail AccountLocation: Cebu CityWork Setup: Onsite | Shifting Schedule | Night ShiftShape Success Through Strong LeadershipWe are seeking a skilled and driven Operations Supervisor to oversee a team of Customer Service Representatives in our Retail account. This role involves managing day-to-day performance, coaching and developing...