Associate Professional, Import/Export

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Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey

JOB DESCRIPTION:

• Responsible for the ECCN and HTS classification recommendation of products in the technology industry, with final decision to be confirmed by Sr. Associates, to result in the transactional release of U.S. export orders in compliance with all U.S. Export Control Laws and regulations.
• This position requires familiarity with the fundamentals of the U.S. Export Administration Regulations and the US Harmonized Tariff Schedule. The work involves the progressive immersion and understanding of hardware, software, services and technology using guidelines provided by Sr. associates.
• This position requires a methodical approach to evaluating products in the technology industry, without sacrificing accuracy when delivering results through the release of order holds within department SLAs.

Major Responsibility: Product Classification (ECCN/HTS)

• Develop proficiency in the Commerce Control List to determine ECCN classification for technology products, working closely with Sr. Associates to confirm final classification decision for US Export orders.
• Develop proficiency in the US Harmonized Tariff Schedule, applying consistent methodology across similar hardware and software product and product families, working closely with Sr. associates to confirm final classification decision for US Export orders.
• Determine product classifications for hardware and software products to support US Export transactions in compliance with all U.S. export laws and regulation. Product complexity can range from basic to intermediate.
• Request and evaluate Manufacturer supplied classification information, working closely with Sr. associates to confirm final classification decision for US Export orders.
• Support and continually develop proficiency in Export license determination in accordance with the CCL, working closely with Sr. associates to confirm final export license determination decision
• Request the vendor's Encryption Registration Number (ERN) and CCATS when necessary.

Major Responsibility: Export Order Management Operations

• Product Classification support
• Prepare on demand reports and SKU lists for Compliance Specialists and Management
• Review and upload approved classification data as requested by Supervisor or Sr. Management
• Manage Vendor classification price lists, complete analysis and prepare upload files for review by Trade Compliance Specialists
• Maintain Vendor and internal compliance contact lists

• Export Order screening:

• Export order hold screening, escalate or release for authorized transactions within department service level

• Identify reasons for hold and resolve quickly to meet SLAs
• Notify appropriate business units for actions required prior to release of the export hold

• Review and prepare RPCs for required transactions

• Classification Requests Mailbox:

• Support basic classification requests, database load requests, escalating to Supervisor and Sr. Trade Compliance Specialists as required.

• Report and assist in the immediate troubleshooting of any processing delays, errors, or exceptions that occur
• Continuously monitor and provide a timely response to email requests
• Train as a backup to perform daily End of Day reconciliation to ensure all export holds were actioned
• Compliance project support as determined by Supervisor or Sr. Management

Major Responsibility: Reporting, Performance Metrics and Analysis

• Generate, maintain and manage reports designed to provide analytical support to specified users
• Run daily reporting, maintain trend files for compliance KPIs and performance metrics
• Administrative support for required regulatory reporting requirements in a timely manner.
• Maintain and publish audit metrics
• Generate ad-hoc reports as requested and produce information utilizing MS Excel functions, such as Vlookup, Pivot Tables, etc., to provide required output.
• Review classification and export metrics and KPIs to analyze activity and trends to identify continuous process improvement and operational efficiencies

Major Responsibility: Compliance SOPs, Documentation and Audit

• Develop drafts of written procedures and training guides for product classification and export order management processes within guidelines provided by Sr. associates.
• Maintain SOPs, process flows and FAQs for internal export control programs and procedures within guidelines provided by Sr. associates.
• Provide support and conduct compliance audits as determined by Supervisor

CANDIDATE QUALIFICATIONS:

• Bachelor's degree in any field of study
• Must have Export Control Classification Number (ECCN) or Harmonized Tariff Schedule (HTS) experience, at least 2 years functional experience in Global Trade Compliance/International Logistics
• Above average English communication skills (Verbal and Written)
• Proficient in using MS Office: MS Excel, Outlook
• Willing to work on night shift schedule and hybrid work setup
• This is not a complete listing of the job duties. It's a representation of the things you will be doing, you may not perform all of these duties