
Club Manager
1 day ago
JOB DESCRIPTION
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2+ years of experience in fitness, hospitality, or service management (fitness industry preferred)
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Proven leadership and team management skills
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Strong business acumen and understanding of sales and performance metrics
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Excellent communication, problem-solving, and organizational skills
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Proficiency in club management software.
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Flexibility to work varying hours, including early mornings, evenings, weekends, and holidays.
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Ability to work well under pressure.
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Oversee daily operations of the club, including front desk, fitness, food/beverage, housekeeping, and maintenance.
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Ensure excellent customer service and a welcoming atmosphere for all members and guests.
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Develop and implement strategies to increase membership sales and member retention.
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Plan and coordinate club events, promotions, and member activities.
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Handle member concerns, feedback, and complaints promptly and professionally.
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Report on club performance, finances, and KPIs to senior management.
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