BPO Trainer – Australian Real Estate

3 days ago

Angeles City, Central Luzon, Philippines Admin24Seven Full time ₱900,000 - ₱1,200,000 per year

Looking for a fixed dayshift and greater opportunity for your career? Step up your career with Admin 24 Seven We are an Australian company located at Marquee Mall in Angeles City, Pampanga. This is a fun group that loves celebrating wins, offers training, work-life balance, a great work environment, and promising career growth with a lot of great experiences. So what are you waiting for? COME AND JOIN US

Job Description

We're looking for a BPO Trainer to help train and support a high-performing admin team handling Australian real estate clients. This role is focused on onboarding, coaching, and performance support, making it a great fit for someone who enjoys helping teams grow on the floor.

What You'll Be Doing:

· Conduct onboarding sessions for new staff

· Provide coaching and process refreshers to current team members

· Monitor task accuracy, soft skills, and quality

· Assist with handling escalations and support team performance

· Attend internal and client meetings to support team development

· Collaborate with HR and leadership on performance updates and support needs

What We're Looking For:

· Proven experience in training, team support, or coaching (BPO setup)

· Excellent verbal and written communication skills

· Ability to manage multiple priorities and give clear feedback

· Experience working with Australian clients is highly regarded

· Experience using real estate software such as AgentBox, REX, VaultRE, Property Tree, or Property Me is strongly preferred

· Positive, organised, and flexible

Work Setup and Other Benefits

· Work on Site – Full-time

· Fixed Dayshift Schedule

· Fixed Weekends Off

· Free Weekly Snacks

· Additional Paid Leave

· Allowances and incentives

· Salary increase after review on work anniversary

· HMO and Government Benefits

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