Service Desk

2 days ago

Pasay, National Capital Region, Philippines Ascendion Full time ₱900,000 - ₱1,200,000 per year


• Customer Interaction: Engage with customers through digital communication to understand and address their technical issues, maintaining a customer-centric approach.

• Problem Solving: Follow the structured troubleshooting methodology, which includes problem identification, knowledge search, cause determination, solution identification, solution provision, and closure.

• Case Management: Efficiently manage customer cases from initiation to resolution, ensuring clear documentation and communication.

• Knowledge Sharing: Contribute to the knowledge base by documenting solutions and sharing insights with peers to enhance the collective expertise.

• Continuous Learning: Commit to ongoing learning and development to maintain and grow technical expertise, product knowledge, and support skills.

• Collaboration: Work closely with team members and other departments.

  • Service Desk Analyt

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    Pasay, National Capital Region, Philippines SYNTEL INFOTECH, INC. doing business as Atos Syntel Full time ₱500,000 - ₱1,000,000 per year

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    Pasay, National Capital Region, Philippines beBeeSupport Full time ₱150,000 - ₱250,000

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    Pasay, National Capital Region, Philippines Newport World Resorts Full time $40,000 - $60,000 per year

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    Pasay, National Capital Region, Philippines Anchor Land Holdings Inc. Full time ₱200,000 - ₱300,000 per year

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