Store Manager
2 days ago
Job Title: Store Manager - Llaollao
Location: Baguio
Job Summary:
As a Store Manager at Llaollao, you will be responsible for the overall management of the store, ensuring excellent customer service, smooth operations, and the achievement of sales goals. You'll lead a team to deliver the Llaollao experience, maintaining high standards of cleanliness, product quality, and store presentation. You will also manage inventory, staffing, and day-to-day activities to ensure a successful operation.
Key Responsibilities:
- Lead and motivate the team to deliver exceptional customer service and uphold Llaollao's brand values.
- Manage daily operations, including opening/closing the store, inventory management, and ensuring product availability.
- Oversee the preparation and presentation of Llaollao's frozen yogurt and toppings to ensure high-quality standards.
- Achieve sales targets and monitor store performance.
- Handle cash register transactions, including processing payments and balancing cash drawers.
- Maintain a clean, organized, and inviting store environment, ensuring all health and safety guidelines are followed.
- Train and develop store staff, providing coaching and performance feedback.
- Create work schedules, manage attendance, and address staff concerns.
- Resolve customer complaints or concerns, ensuring a positive experience for all guests.
- Monitor stock levels and coordinate with suppliers to ensure the store is always fully stocked with yogurt, toppings, and other essential products.
- Implement promotions and special offers in-store to drive sales.
Requirements:
- Previous experience in retail or foodservice management (preferably in the hospitality or quick-service industry).
- Strong leadership and communication skills.
- Passion for customer service and a positive, energetic attitude.
- Ability to multitask, work efficiently under pressure, and solve problems.
- Knowledge of inventory control, cash handling, and basic financial management.
- Flexibility to work weekends, holidays, and varying shifts.
- Ability to maintain high standards of hygiene and cleanliness in a fast-paced environment.
Preferred:
- Previous experience with frozen yogurt or similar food product management is a plus.
- Knowledge of basic food safety practices.
Job Type: Full-time
Pay: Php25,000.00 per month
Benefits:
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Experience:
- Store Management: 1 year (Preferred)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
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