Store Supervisor
2 weeks ago
The Store Supervisor oversees all store operations, ensuring sales targets are met, customer satisfaction is achieved, and overall profitability is maintained. The role involves managing personnel, inventory, and equipment in accordance with established procedures.
Key Responsibilities
Sales Management
- Achieve sales targets and gross margins.
- Analyze sales performance and implement improvement plans.
- Assign and monitor individual staff targets.
- Conduct market and competitor analysis.
Inventory Management
- Ensure proper stock levels and merchandise mix.
- Monitor inventory variances and coordinate with Merchandising.
- Approve disposal of damaged goods and ensure compliance with pullout procedures.
- Ensure regular updates to WMI reports (Adidas/Nike).
Operations
- Conduct monthly store audits and prepare reports.
- Maintain store readiness, housekeeping, and operational standards.
- Address customer and staff concerns promptly.
- Coordinate store permits, supplies, repairs, and asset transfers.
Personnel Management
- Lead staff scheduling, orientation, and performance reviews.
- Monitor attendance and enforce disciplinary policies.
- Recommend promotions, salary adjustments, and incentives.
- Conduct regular branch meetings and staff counseling.
Cash Management
- Secure cash, GCs, and manage store funds responsibly.
- Review deposits, sales invoices, and remittances daily.
- Monitor store expenses within budget and ensure sufficient change funds.
QUALIFICATIONS:
- Candidate must possess at least a Bachelor's/Degree in Sports Science and Management, Business Studies/Administration/Management/Marketing or any related courses.
- At least 6 mos. working related experience
- With good communication and supervisory skills
- With excellent customer relation skills.
- Willing to work mall hours operation
Job Type: Full-time
Benefits:
- Additional leave
- Company events
- Employee discount
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Education:
- Bachelor's (Required)
Experience:
- Supervising: 1 year (Required)
Work Location: In person
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