
Master Data Management Specialist
1 week ago
We are seeking an experienced and skilled Team Leader to oversee the management of master data across our organization. The ideal candidate will have a strong background in logistics and forwarding, with excellent analytical and problem-solving skills.
- Main Responsibilities:
- Lead and supervise a team of professionals to ensure efficient execution of level 5 processes and systems.
- Foster a collaborative and results-driven work environment that promotes growth and development for all team members.
- Identify and implement process improvements to enhance productivity and efficiency.
- Develop and maintain effective working relationships with business partners and stakeholders.
- Prepare and distribute KPI reports to ensure open and transparent communication.
- Proactively identify areas for improvement and implement necessary changes.
- Maintain high standards of quality and customer service.
- Collaborate with HR on employee engagement activities.
- Monitor process implementation and provide regular reporting.
- Facilitate on-the-job training and address team members' training needs.
- Monitor team performance through agreed-upon KPIs and conduct regular one-to-one discussions.
- Strong knowledge of the logistics industry, including back-office operations.
- Excellent analytical and problem-solving skills.
- Proficiency in computer systems and software relevant to the role.
- Customer-oriented mindset with the ability to understand and meet business partners' needs.
- Exceptional planning and organizing capabilities to set and achieve goals effectively.
- Sound decision-making skills, even in uncertain situations, with a focus on risk management.
- Proven ability to develop and lead high-performing teams, fostering a spirit of cooperation.
- Influencing skills to persuade others and gain support for ideas and approaches.
- Effective communication skills, both verbally and in writing, adapting to various contexts.
- Graduation in any discipline.
- Preferably holds management qualifications.
- Significant work experience in the logistics or forwarding industry, with a track record of success in relevant roles.
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