Property Manager and Body Corporate Manager

PROPERTY MANAGER AND BODY CORPORATE MANAGER

CLIENT: AUSTRALIA; REMOTE

SHIFT: DAY / MORNING PHT

TYPE: FULL TIME; INDEPENDENT CONTRACTOR

Purpose

The Body Corporate & Property Management Administrator provides high-level administrative, financial, and secretarial support to Body Corporate Managers (BCMs), ensuring the efficient management of residential, commercial, and mixed-use properties. This role is integral to maintaining well-managed properties, ensuring compliance with legislation, supporting committees and owners, and overseeing essential financial and operational processes.

Key ResponsibilitiesProperty & Strata Management Support

• Assist BCMs in the day-to-day management of assigned property portfolios, ensuring smooth operation of residential and commercial complexes.
• Coordinate property-related documentation such as insurance renewals, levy reminders, and contractor agreements.
• Prepare, distribute, and maintain body corporate meeting documents (notices, agendas, minutes) and ensure compliance with legal requirements.
• Support BCMs with property inspections, maintenance requests, and service provider coordination.
• Liaise with owners, tenants, and contractors to address property-related issues and ensure timely resolution.

Financial Administration

• Process, code, and obtain approval for property-related invoices.
• Assist with levy issuance, collections, and financial reporting for body corporate entities.
• Monitor budgets, track expenditure, and support delivery of property projects.
• Ensure adherence to financial procedures, supporting transparency and compliance in all property-related transactions.

Communication & Client Service

• Act as a key point of contact for owners, committees, and service providers across managed properties.
• Manage client communications through email, phone, mail-outs, and in-person interactions, ensuring issues are escalated or resolved promptly.
• Maintain a customer service focus by providing professional, accurate, and timely responses to all property stakeholders.

Administration & Compliance

• Maintain accurate records of property and body corporate documentation.
• Ensure all property management policies and procedures are followed and improved where necessary.
• Coordinate AGM and committee meeting logistics, including venue bookings and statutory documentation.

Teamwork & Collaboration

• Work closely with BCMs and colleagues to ensure efficient management of property portfolios.
• Provide backup and support for other administrators and managers as required.
• Engage in internal service commitments, ensuring alignment with company standards.

Qualifications & Experience

• Tertiary qualification preferred but not essential.
• 3–4 years' experience in body corporate, strata, or property management administration.
• Strong understanding of property management, financial, and business concepts.
• Proficient in Microsoft Office Suite; strong typing and transcription skills.
• Demonstrated experience liaising with property owners, committees, tenants, and contractors.
• Strong verbal and written communication skills with excellent organizational abilities.

Core Competencies

• Property & Customer Service: Ensures responsive, solution-oriented service to owners, tenants, and committees.
• Collaboration: Works effectively with managers, clients, and contractors to support property operations.
• Problem Solving & Organization: Anticipates and resolves property-related issues efficiently.
• Attention to Detail: Produces accurate work, ensuring compliance with property and strata regulations.
• Adaptability: Responds well to changes in property and strata management requirements.

Values

• People are our business: We create strong, respectful relationships with owners, tenants, and stakeholders.
• Accuracy: We manage property and financial matters with precision.
• Unwavering Integrity: We act with honesty, professionalism, and transparency.
• Lead with Expertise: We deliver excellence in property and body corporate management.

Home Office Requirements:

• Internet Connection : Must be 25 mbps at the least, preferably wired connection with PLDT/Converge, Cable connection is fine if it's more than 5mbps. We DO NOT accept plug-in, wi-fi or wimax.
• Computer/Laptop: The contractor must have a good working computer.
• Headsets : The Contractor must have noise canceling headsets preferably Plantronics Blackwire C320M headsets. Assessment will be done during test calls.
• Dedicated Home Office - Contractors are required to have a dedicated home office free from noise and distractions.
• Webcam - for meeting purposes
• Must be comfortable in working with Time Doctor/Screenshot Monitor

Job Type: Full-time

Pay: From Php47,000.00 per month

Benefits:

• Work from home

Work Location: Remote