Onboarding Specialist
5 days ago
The Onboarding Specialist is responsible for executing the day-to-day activities of the onboarding process, ensuring that new hires are smoothly integrated into the company. This role focuses on completing administrative tasks, coordinating with various teams, and providing new hires with the necessary resources to start their roles effectively. The Onboarding Specialist will support the Onboarding Sr./Manager by handling the operational aspects of the onboarding program, ensuring compliance and a positive experience for all new employees.
Key Responsibilities:
Pre-Onboarding Coordination
- Ensure all pre-employment requirements such as background checks, employment contracts, and government-mandated forms are completed before the new hire's start date.
- Coordinate with HR, IT, and facilities to ensure all equipment, systems access, and workspace setups are ready for the new hire.
- Send out welcome emails and provide new hires with the necessary information (e.g., first-day instructions, company policies, orientation schedule).
Onboarding Administration
- Be present in the conduction of orientation sessions covering company policies, benefits, and other essential information.
- Assist in the distribution of onboarding materials such as employee handbooks, training guides, and welcome kits.
- Enter and maintain accurate data in HR systems (e.g., Bamboo HR, Workday) related to new hire information and onboarding progress.
- Enter and maintain accurate data in the Government systems such as SSS, PhilHealth, PAGIBIG and BIR for all new hire employees.
Documentation & Compliance
- Ensure all new hire documentation is properly collected, filed, and maintained in accordance with local laws and company policies.
- Track completion of onboarding tasks and follow up on missing paperwork or incomplete processes.
- Support the Onboarding Sr./Manager in ensuring the onboarding program complies with all legal, regulatory, and internal requirements.
New Hire Support
- Act as a point of contact for new hires, addressing questions and concerns during their first days and weeks.
- Provide ongoing support to new employees, guiding them through their onboarding journey and ensuring they feel welcome and informed.
Collaboration
- Work closely with the recruitment team to ensure a smooth handoff between recruitment and onboarding.
- Coordinate with department managers to schedule role-specific training and ensure that new hires are introduced to their teams and mentors.
- Liaise with IT, facilities, and payroll teams to ensure the smooth integration of new hires into the company's systems.
Process Improvement
- Provide feedback to the Onboarding Manager on how to improve the onboarding experience for future hires.
- Assist in updating onboarding materials and processes as needed based on new company policies, system updates, or compliance changes.
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