Technical Support Specialist
1 week ago
Purpose of Role:
To provide comprehensive technical and IT support for all marketing activities, ensuring smooth operation of live streams, digital campaigns, and other tech-driven marketing initiatives. Responsible for troubleshooting, network and internet maintenance, equipment setup, and resolving technical issues during marketing events.
Key Responsibilities:
- Set up, operate, and maintain live stream equipment (cameras, audio, lighting, encoders).
- Troubleshoot technical issues during live streams, including internet/Wi-Fi connectivity, routers, software, and hardware problems.
- Monitor and maintain stable network connections for all marketing events.
- Install, configure, and maintain software tools used in marketing campaigns.
- Provide IT support for marketing staff (computers, printers, network devices).
- Maintain inventory of technical and streaming equipment, ensuring readiness before events.
- Assist in technical planning for marketing events, ensuring equipment and software requirements are met.
- Document technical issues and solutions for future reference and continuous improvement.
Skills / Qualifications:
- Strong knowledge of live streaming platforms (YouTube Live, Facebook Live, Zoom, etc.).
- Ability to troubleshoot and fix network/Wi-Fi/internet issues.
- Understanding of networking, routers, bandwidth optimization, and connectivity troubleshooting.
- Ability to troubleshoot computer hardware and software issues.
- Familiarity with audio/video equipment and lighting setups.
- Ability to work under pressure during live events.
- Good communication and problem-solving skills.
-
Technical Support Specialist
2 days ago
Quezon City, National Capital Region, Philippines Risewave Consulting, Inc. Full timeAbout the RoleWe are looking for aTechnical Support Specialistto join our dynamic 24/7 operations team. This role is responsible for monitoring refrigeration and HVAC systems for food retail clients, identifying potential issues, and coordinating timely responses through effective technical support and customer service.This position is ideal for candidates...
-
Technical Support Specialist
2 days ago
Quezon City, National Capital Region, Philippines MicroSourcing Full timeDiscover your 100% YOU with MicroSourcingPosition: Technical Support SpecialistLocation: Global One, Eastwood, Libis, Quezon City, PhilippinesWork setup & shift: Flexible work setup | Night shiftWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off...
-
Technical Support Specialist
1 week ago
Quezon City, National Capital Region, Philippines Comrise Full timeAbout the RoleWe are looking for a Technical Support Specialist to join our dynamic 24/7 operations team. This role is responsible for monitoring refrigeration and HVAC systems for food retail clients, identifying potential issues, and coordinating timely responses through effective technical support and customer service.This position is ideal for candidates...
-
Technical Support Specialist
2 days ago
Quezon City, National Capital Region, Philippines Accent Micro Technologies, Inc. Full timeJob DescriptionWe are seeking a Technical Support Specialist to join our dynamic IT team at AMTI. This role is responsible for delivering reliable end-user support, performing device setup and hardware maintenance, and ensuring proper handling and tracking of IT assets within the premises. Requirements• At least 1 year of work experience in IT support or...
-
Technical Support Specialist Level I
1 week ago
Quezon City, National Capital Region, Philippines Embed Full timeFueling the business of fun.Not just a game-changer, it's a life-changer. Designed to deliver a superior guest experience, the software solutions platform is a complete integrated solution made to enable business owners to achieve greater operational efficiency while reducing costs and increasing profitability.With Embed's platform, a business (single or...
-
Technical Support Specialist
1 week ago
Mandaluyong City, National Capital Region, Philippines Five9 Full timeJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...
-
Quezon City, National Capital Region, Philippines Embed Full timeFueling the business of fun.Not just a game-changer, it's a life-changer. Designed to deliver a superior guest experience, the software solutions platform is a complete integrated solution made to enable business owners to achieve greater operational efficiency while reducing costs and increasing profitability.With Embed's platform, a business (single or...
-
Technical Support Specialist
1 week ago
Makati City, National Capital Region, Philippines PHINMA EDUCATION Full timeThe Technical Support Specialist (HubSpot) is responsible for addressing and resolving day-to-day issues, technical challenges, and system optimizations for the company's HubSpot platform. This role ensures the seamless functionality of HubSpot tools, integrations, and workflows to support marketing, sales, and customer service...
-
Quezon City, National Capital Region, Philippines Embed Full timeFueling the business of fun.Not just a game-changer, it's a life-changer. Designed to deliver a superior guest experience, the software solutions platform is a complete integrated solution made to enable business owners to achieve greater operational efficiency while reducing costs and increasing profitability.With Embed's platform, a business (single or...
-
Technical Support Representative
2 days ago
Quezon City, National Capital Region, Philippines MicroSourcing Full timeDiscover your 100% YOU with MicroSourcingPosition: Technical Support RepresentativeLocation: Eastwood, Libis Quezon CityWork setup & shift: Work from Home | DayshiftWhy join MicroSourcing?You'll HaveCompetitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group...