Global Travel Strategy Lead

2 weeks ago

Makati City, National Capital Region, Philippines ING Full time ₱900,000 - ₱1,200,000 per year
  • REQ
  • 26/08/2025
  • Change Eecution
  • Makati City, Filipijnen
  • ING Hubs

Travel Lead

We are seeking an eperienced and motivated Team Leader to oversee and manage the daily operations and requests of travel administration. The ideal candidate will be responsible for ensuring the smooth eecution of travel support related to policy governance to system support. Maintaining high levels of timeliness, accuracy and customer satisfaction. This role requires strong leadership, organization and stakeholder management, and ecellent communication skills.

Key Responsibilities:

  • Team Management

  • Lead, motivate, and manage a travel specialist to meet performance targets and service levels.

  • Conduct regular meetings, provide coaching and identify training needs to improve skills and productivity.

  • Manage scheduling, workload distribution to ensure seamless, timely and accurate operations.

  • Operational Oversight

  • Oversee the planning and management of the following:

  • Travel Profiles
  • Bookings
    E- pense Claims
  • Payment Flows
  • Set up of Global Hotel Program
  • Approvals
    Travel Gaps and E- ceptions
  • Egencia (system)
  • Global Travel Page

  • Travel policy compliance and governance

  • Performance Monitoring

  • Track service performance through KPIs and metrics such as timeliness and accuracy.
  • Prepare and present regular performance reports to management

  • Manages ad hoc reporting and presentation as the business need arises.

  • Collaboration and Communication

  • Work closely with various internal departments to align on service goals and organization objectives related to travel
  • Build and maintain strong relationships with stakeholders, travel partners, suppliers and vendors.

Qualification and Skills

Proven e

  • perience in a leadership role.
  • Strong knowledge of travel systems and industry trends.
    E- cellent communication and international, and problem-solving skills.
  • Ability to manage and inspire to achieve targets.
    E- ceptional organizational and multitasking abilities.
  • Proficiency in relevant travel and customer relationship management tools.
  • Customer-focused mindset with the ability to handle high-pressure situations
  • Have worked in a multi-national company and/or have support multiple countries

Educational Requirements:

  • Bachelor's degree in Travel, Tourism, Business Administration or related field

Your place of work

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ING Recruitment team

Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.

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